Technical Account Manager - passionate about technical solutions

Do customer onboarding, system integrations, and technical solutions excite you? Are you ready to grow your career in the SaaS field and help shape the future of the automotive industry? If so, we have an exciting opportunity for you to join our team as a Technical Account Manager.

We are a high-growth SaaS and analytics company that works predominantly in the automotive industry, where we bridge the gap between data and insights, providing our clients with the necessary tools and intelligence to make informed decisions and optimize their operations. We build automations and utilize prediction models for our prestigious clients so they can take action on data. We work with the biggest clients in the industry such as Audi, VW, Porsche, SKODA, Seat, Peugeot, Opel, Suzuki, KIA and Citroën.

We are looking to hire a full-time Technical Account Manager to join our growth journey and help us to continue to deliver outstanding products and services to our customers.

The Position

As a Technical Account Manager at ag analytics, you will be able to leverage your technical skills and organizational abilities to ensure successful customer onboarding and integration with their Data Management System (DMS). With a focus on both technical and customer-facing aspects, you will take part in a wide range of projects, helping you to develop a diverse skill set and advance your career. You will be working together with our Data Science and Customer Success departments, where your main tasks will include:

• Managing the technical onboarding process for new clients

• Building and maintaining integrations using APIs

• Coordinating with internal teams to ensure seamless implementation

• Providing technical support and troubleshooting during the onboarding phase

• Ensuring that clients are fully trained and comfortable with our products

• Collaborating on workflow optimizations and process improvements

With exposure to a wide range of industries and technologies, you will have the chance to expand your knowledge and develop your career in a dynamic and challenging environment.

About You

You have a background in computer science, engineering, information technology, or a related field. You have experience with APIs and system integrations and are eager to develop your skills further within both technical and customer-facing roles. You can be a student, newly graduated, or have experience from similar roles.

At our company, we believe that passion is the key to success. We are not just looking for individuals with a specific set of hard skills; rather, we are seeking individuals who are truly passionate about data analytics, technology, and making a difference in the world. We believe that with the right mindset and drive, skills can be developed and honed over time. Our clients expect the best from us, so we expect you to be a self-starter, take responsibility, and keep deadlines. You take ownership of your tasks, you are curious and willing to learn and improve. You work in a structured manner, have an eye for detail and ensure we always deliver the highest quality.

Skills and Qualifications:

• Technical acumen and experience with system integrations

• Good knowledge of programming languages such as R, Python or similar

• Understanding of API usage and data flows

• Preferably 1-2 years of practical experience (full-time or part-time)

• Highly structured and organized

• Good verbal and written English skills

Nice-to-Have:

• Experience working in a Scrum environment.

• Familiarity with the automotive industry

• Experience in customer-facing technical roles

About Us:

ag analytics is an international scale-up with a team of over 30 employees across Denmark, Norway, Finland, Sweden and Poland who are passionate about predictive data analytics. Our offices are on Højbro Plads in the tech start-up community Matrikel 1. We are highly focused on delivering best-in-class solutions to our customers while learning and developing at the same time. We have an informal and relaxed team atmosphere with team events, breakfasts and Friday bars. You can read more about us here

How to apply

Please apply using the 'apply' button below. We interview on an ongoing basis so please apply as soon as possible.

If you have any questions about the role, please contact our Head of Data Science, Oskar Riewe-Perla.

We look forward to hearing from you!