• Share :

Job Title: Community Relations Associate
Location: Cape Cod, Massachusetts
Employment Type: Full Time
Department: Sales

About Us:
Maplewood Senior Living, is a leading operator of premier senior living communities across 6 states, featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!

Overview: The Community Relations Associate is responsible for support and assistance to the Community Relations Director in achieving the community's occupancy and revenue goals. Responsibilities include assisting the Community Relations Director in managing the community's sales & marketing database, maintaining appropriate sales collateral, coordinating and obtaining all required move-in paperwork and preparing the resident's community file. The Community Relations Associate will ensure each resident move to their new home at Maplewood Senior Living is smooth, successful, and meaningful.

Key Responsibilities:

  • Maintains thorough working proficiency in YARDI
  • Timely and accurately maintains all current and new prospect records in YARDI
  • Ensures all lead sources are identified in the YARDI system
  • Supports and assists the Executive Director and Community Relations Director in building a trusting and positive relationship with prospects by understand the Maplewood product and how Maplewood Senior Living can meet customer's needs
  • Assists the Executive Director and Community Relations Director by ensuring model apartments(s) are well maintained and presentable
  • Supports and assists the Executive Director and Community Relations Director in setting, tracking and accomplishing sales related goals as determined by sales team
  • Demonstrates effective telephone skills producing qualified leads and appointments
  • Meets with the resident and/or family and reviews the Move-In Packet ensuring all information is explained for understanding
  • Coordinates the resident assessment with the Resident Services Director Schedules the lease signing with the resident/responsible party
  • Ensures the apartment is fully ready for move-in
  • Gathers YARDI reports for analysis and interpretation (to identify solutions) as a back up to the Community Relations Director
  • Answer telephone inquiries, schedules visits, conducts tours, and works with the Community Relations Director to close sales as per sales marketing goals
  • Ensures inquiry forms are always available at front desk
  • Supports Community Relations Director in planning and coordinating two lead generating events each month
  • Meets and greets visitors and tours prospects
  • Assist Community Relations Director with External Business Developments and Networking opportunities
  • Ensures building shows a positive first impression
  • Maintains and grows occupancy to maximum levels
  • Other duties as assigned

On the Move-In day, the Community Relations Coordinator:

  • Collects any remaining paperwork
  • Arranges lunch or dinner for the resident and family members on the Move-In day

Communication:

  • Communicates any necessary apartment readiness needs
  • Maintains and open & ongoing dialogue with the resident and/or family from the time community fee is placed through Move-In to ensure a smooth transition for the resident and to identify resident/family needs
  • Initiates communication with resident's physician and/or family to ensure completion and delivery of the Physician's Statement and any state-specific forms
  • Communicates orally and in writing, and cultivates all prospects
  • Facilitates the resident assessment with the Community Relations Director
  • Reviews, reads, notates any pertinent information about the resident to the team
  • Maintains and protects the confidentiality of resident information at all times
  • Must possess exceptional oral and written communication skills as well as public speaking and presentation skills
  • Able to effectively communicate the organization's values to residents, visitors, associates, co-workers and the communities

Skills and Abilities:

  • Ability to handle multiple priorities
  • Possess excellent phone communication skills, written and verbal skills for effective communication and the ability to facilitate small group presentations
  • Competent in organizational and time management skills
  • Demonstrates good judgement, problem solving and decision-making skills

Core Competencies:

  • Building customer loyalty and trust
  • Team player Contributing to Team Success
  • Able to plan, provide high-quality work, be detailed-oriented and organized with all tasks
  • Possess stress tolerance
  • Technical/Professional Knowledge

Education/Experience/Licensure/Certification:

  • Associate and/or Bachelor's degree preferred
  • One (1) year experience in an administrative support role.
  • Previous customer service/sales experience and demonstration of customer service skill set
  • Experience working with seniors

Why You'll Love Working With Us:

  • Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
  • HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
  • Growth Opportunities: We promote and foster career development and continuous learning.
  • Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
  • C.

Read the full job description and apply online on the recuiter's web-site

Find Jobs Hiring Now Near You!

Get Jobilize Mobile App

Get Jobilize Job Search Mobile App Now

Receive real-time job alerts and never miss the right job again

Get it on Google Play Download on the App Store
Physical Therapist - Travel Contract

Jackson Therapy Partners

  • United States - MA - MA - Pittsfield

  • June 26, 2024


We're seeking a full time Physical Therapist to provide expert physical therapy to patients with injuries or illnesses to help them improve movement, manage pain, and/or prevent the loss of mobility. Learn more about a career as a traveling PT. Minimum Qualifications • Bachelor's, Master's or...


Physical Therapist

Delta Companies

  • United States - MA - MA - Quincy

  • June 26, 2024


RESPONSIBILITIES AND DUTIES Physical Therapist • Provide treatment per facility, professional, and federal regulations and guidelines. • Facility Type: Clinic • Sub Specialty: THY-Acute Care • Start Date: 05/10/21 • Guaranteed Hours: 40 • Job Duration: 13.0 weeks • State: Massachusetts...


Software Engineer

ProClinical

  • United States - MA - MA - Burlington

  • June 26, 2024


Software Engineer - Permanent - Burlington, MA Proclinical is on the lookout for a talented Software Engineer to join a dynamic medical device organization. This is a permanent role located in Burlington, MA. Primary Responsibilities: This is an exciting opportunity to become a subject matter expert...


Physical Therapist Assistant

ATI Physical Therapy


Overview: • • Stronger Together: • • ATI is the largest physical therapy company under one brand, growing to over 900 locations in 24 states. We work hard to preserve our family atmosphere with our innovative, vibrant, and team-based culture. Collaboration is at the heart of what we do, and it's...


Physical Therapist

Delta Companies

  • United States - MA - MA - Lowell

  • June 26, 2024


RESPONSIBILITIES AND DUTIES Physical Therapist • Provide treatment per facility, professional, and federal regulations and guidelines. • Facility Type: Clinic • Sub Specialty: THY-Acute Care • Start Date: 05/10/21 • Guaranteed Hours: 40 • Job Duration: 13.0 weeks • State: Massachusetts...


TRAVEL NURSE RN - HOME HEALTH 2 381 PER WEEK IN MASSACHUSETTS

TravelNurseSource

  • United States - MA - MA - Lexington

  • June 26, 2024


TravelNurseSource is working with Triage Staffing to find a qualified Home Health RN in Massachusetts! • Pay Information • $2,381 per week • About The PositionTravel Nursing: Home Health Salem • Location: Salem • Start Date: 6/30/2024 • Shift Details: 8H Days (8:00 AM-4:30 PM) • 40 hours per week •...


Diesel Mechanic $5K

Clean Harbors

  • United States - MA - MA - Quincy

  • June 26, 2024


Clean Harbors Weymouth, MA is looking for a Diesel Mechanic to join their safety conscious team! This position will be responsible for the repairs and preventative maintenance of all company owned fleet. This will be a 1st shift position!!! Monday-Friday! No Weekends!! Overtime as needed! $5K Sign...


Physical Therapist

Delta Companies


Overview • Setting: Home Health • Compensation: $1,807 - $2,119 estimated weekly pay • Start: ASAP | open to 1-2 months out • Duration: 13 weeks | potential to extend • Guaranteed Hours: 40 • Benefits: Blue Cross Blue Shield medical benefits, paid housing or tax-free stipend, travel/license...


Financial Analyst

Fidelity Investments

  • United States - MA - MA - Boston

  • June 26, 2024


• The Team Based within Corporate Treasury, the Capital Planning Group provides in-depth analytical support for Senior management in Treasury and Finance of FMR LLC, Fidelity Investments parent corporation. • This support extends firm-wide in areas of capital, financial performance, credit,...


Diesel Mechanic $5K

Clean Harbors

  • United States - MA - MA - Braintree

  • June 26, 2024


Clean Harbors Weymouth, MA is looking for a Diesel Mechanic to join their safety conscious team! This position will be responsible for the repairs and preventative maintenance of all company owned fleet. This will be a 1st shift position!!! Monday-Friday! No Weekends!! Overtime as needed! $5K Sign...


SLP Position - Home Health

Jackson Therapy Partners

  • United States - MA - MA - Gloucester

  • June 26, 2024


We're hiring an experienced Speech Language Pathologist for a full time contract position at a reputable area facility where you'll have an immediate impact on a local community. Not sure what a Traveling SLP is? Learn more about a career as a traveling SLP. Minimum Qualifications: • Completed CFY...


Senior Tax Accountant Law Firm Experience Required

Jobot

  • United States - MA - MA - Boston

  • June 26, 2024


Senior Tax Accountant Position w/ Prestigious Law Firm • This Jobot Job is hosted by: Hunter Dahlstrom • Are you a fit? Easy Apply now by clicking the "Apply Now" button • and sending us your resume. • Salary: $95,000 - $140,000 per year • A bit about us: • Based in the Boston, MA, we practice law...


Customer Success Associate

GradientAI

  • United States - MA - MA - Boston

  • June 26, 2024


• • About Gradient AI: • Gradient AI is a fast-growing startup, bringing state-of-the-art Artificial Intelligence (AI) and Machine Learning (ML) solutions to the trillion-dollar insurance industry. Founded in 2018, we have raised $30M from top Insurtech investors to continue fueling our growth....


Diesel Mechanic $5K

Clean Harbors

  • United States - MA - MA - Hingham

  • June 26, 2024


Clean Harbors Weymouth, MA is looking for a Diesel Mechanic to join their safety conscious team! This position will be responsible for the repairs and preventative maintenance of all company owned fleet. This will be a 1st shift position!!! Monday-Friday! No Weekends!! Overtime as needed! $5K Sign...


TRAVEL NURSE RN - TELEMETRY 2 191 PER WEEK IN MASSACHUSETTS

TravelNurseSource

  • United States - MA - MA - Hyde Park

  • June 26, 2024


TravelNurseSource is working with Triage Staffing to find a qualified Telemetry RN in Massachusetts! • Pay Information • $2,191 per week • About The PositionTravel Nursing: Telemetry Worcester • Location: Worcester • Start Date: 7/8/2024 • Shift Details: 12H Days (12:00 AM-12:00 PM) • 36 hours per...


Accounting Manager

Daley and Associates

  • United States - MA - MA - Boston

  • June 26, 2024


Accounting Manager (Hybrid, 3 days in office) • A well-known Digital Media Advertising and Newspaper Company, located in Boston, is actively seeking an Accounting Manager to join their team! This person will be responsible for the general ledger team and company accounting functions. The ideal...


TRAVEL NURSE RN - TELEMETRY 2 191 PER WEEK IN MASSACHUSETTS

TravelNurseSource

  • United States - MA - MA - Hingham

  • June 26, 2024


TravelNurseSource is working with Triage Staffing to find a qualified Telemetry RN in Massachusetts! • Pay Information • $2,191 per week • About The PositionTravel Nursing: Telemetry Worcester • Location: Worcester • Start Date: 7/8/2024 • Shift Details: 12H Days (12:00 AM-12:00 PM) • 36 hours per...


TRAVEL NURSE RN - HOME HEALTH 2 381 PER WEEK IN MASSACHUSETTS

TravelNurseSource

  • United States - MA - MA - Marshfield

  • June 26, 2024


TravelNurseSource is working with Triage Staffing to find a qualified Home Health RN in Massachusetts! • Pay Information • $2,381 per week • About The PositionTravel Nursing: Home Health Salem • Location: Salem • Start Date: 6/30/2024 • Shift Details: 8H Days (8:00 AM-4:30 PM) • 40 hours per week •...


Physical Therapist

Delta Companies

  • United States - MA - MA - Hyannis

  • June 26, 2024


Overview • Setting: Home Health • Compensation: $1,984 - $2,326 estimated weekly pay • Start: ASAP | open to 1-2 months out • Duration: 13 weeks | potential to extend • Guaranteed Hours: 40 • Benefits: Blue Cross Blue Shield medical benefits, paid housing or tax-free stipend, travel/license...


TRAVEL NURSE RN - TELEMETRY 2 191 PER WEEK IN MASSACHUSETTS

TravelNurseSource

  • United States - MA - MA - Billerica

  • June 26, 2024


TravelNurseSource is working with Triage Staffing to find a qualified Telemetry RN in Massachusetts! • Pay Information • $2,191 per week • About The PositionTravel Nursing: Telemetry Worcester • Location: Worcester • Start Date: 7/8/2024 • Shift Details: 12H Days (12:00 AM-12:00 PM) • 36 hours per...


SALES ASSOCIATE MA

Dollar General

  • United States - MA - MA - Greenfield

  • June 26, 2024


Work Where You Matter • At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are...


TRAVEL NURSE RN - HOME HEALTH 2 381 PER WEEK IN MASSACHUSETTS

TravelNurseSource

  • United States - MA - MA - Allston

  • June 26, 2024


TravelNurseSource is working with Triage Staffing to find a qualified Home Health RN in Massachusetts! • Pay Information • $2,381 per week • About The PositionTravel Nursing: Home Health Salem • Location: Salem • Start Date: 6/30/2024 • Shift Details: 8H Days (8:00 AM-4:30 PM) • 40 hours per week •...


Client Implementation Manager Sr

Matrix Absence Management

  • United States - MA - MA - Boston

  • June 26, 2024


Job Responsibilities and Requirements • The Sr. Client Implementation Manager will be responsible for developing and overseeing new client installations for the most complex cases in the RSL's portfolio. This includes overall accountability for the successful new case installation of employee...


Business Systems Analyst 4

ConsultNet

  • United States - MA - MA - Westwood

  • June 26, 2024


Summary: Support product management in the project phase and ongoing support of a digital payment solution; own various deliverables related to business readiness, UAT testing, and go-to-market strategy. • Education/ Experience: Bachelor s degree, 8+ years work experience, preferably in banking or...


Community Relations Associate

Maplewood Brewster LLC

  • United States - MA - MA - Hyannis

  • June 26, 2024


Job Title: Community Relations Associate • Location: Cape Cod, Massachusetts • Employment Type: Full Time • Department: Sales About Us: • Maplewood Senior Living, is a leading operator of premier senior living communities across 6 states, featuring two distinguished brands: Maplewood and Inspīr....


TRAVEL NURSE RN - HOME HEALTH 2 381 PER WEEK IN MASSACHUSETTS

TravelNurseSource

  • United States - MA - MA - Peabody

  • June 26, 2024


TravelNurseSource is working with Triage Staffing to find a qualified Home Health RN in Massachusetts! • Pay Information • $2,381 per week • About The PositionTravel Nursing: Home Health Salem • Location: Salem • Start Date: 6/30/2024 • Shift Details: 8H Days (8:00 AM-4:30 PM) • 40 hours per week •...


Histology Technician

Careerbuilder US

  • United States - MA - MA - Needham

  • June 26, 2024


Histology Tech needed for a contract position in Needham, Mass. Monday through Friday, 2:00pm to 10:30pm. Responsibilities Under general supervision, performs Histology and Immunohistochemistry procedures and techniques in preparation for examination by the Pathologist. Receives surgical specimens,...