Staff/Principal Software Engineer in Test QA Automation

Hi, I'm Ashwin, Principal Engineering Manager at MedMe Health.
At MedMe, we are passionate about empowering pharmacists to provide services beyond just prescribing for patients in the community. Our mission is to build an all-in-one cloud-based platform that empowers pharmacists to schedule, document, and manage clinical services at scale. We help pharmacies transform into community health hubs.

We are building software for an industry that has relied on pen and paper throughout its history. This is why crafting, building, and constantly improving the end-to-end customer experience is essential. It's crucial that we listen deeply to the diverse needs of our pharmacies which could be located anywhere from dense urban jungles to small remote communities. We design and build for their needs to ultimately provide more proactive and sustainable care for the patients in their communities.

MedMe has the two largest pharmacy chains in Canada as clients; we are servicing over 3500 pharmacies, and we power over 14 million patient services. We played a critical role across the country throughout the pandemic in getting the larger population vaccinated, and are expanding internationally. Our investors include M12 (Microsoft's Venture Fund), MaRS IAF, and Y-Combinator.

Technical Leadership:

• Own the development and execution of our test automation strategy
• Spearhead the creation, development, and deployment of the automation framework
• Prioritize and drive automation initiatives to improve product quality
• Develop and optimize a comprehensive automation plan
• Regularly review and refine test scripts and automation processes
• Ensure the automation framework scales with the product's growth and evolution
• Select and implement the most suitable tools and frameworks for QA automation
• Maintain rigorous standards for automation practices, continually seeking efficiency improvements
• Stay abreast of industry advancements and incorporate best practices into the automation strategy

People Leadership:

• Guide and mentor a team of testers, helping them transition into skilled automation testers
• Cultivate a collaborative and high-performance culture within the QA team
• Offer training and development opportunities to ensure continuous team growth

Collaborative Leadership:

• Partner with product, development, and business teams to understand and anticipate requirements
• Seamlessly integrate the QA process within the broader product development lifecycle
• Work with developers to upskill them on testing methodology and best practices, and take increasing ownership over quality at MedMe

About You

• You are an experienced QA Automation Engineer with more than a few years of experience
• You have a growth mindset and you seek out opportunities to grow
• Your communication style is open, concise, and effective; you can easily explain technical to non-technical parties
• You care about the product and about the end-user
• You are a process-builder; we enjoy working with engineers who are ready to help improve our processes and make them more scalable
• Comprehensive knowledge of test activities within release pipelines, including promoting artifacts from development to production through unit testing, regression testing, certification testing, client testing, and more
• Proven experience in developing automation frameworks from scratch
• Expertise in leading test design and implementation processes
• Strong understanding of automation workflows and methodologies
• An appreciation for the challenges and nuances of testing multi-regional, multilingual, B2B SAAS applications dealing with private and confidential data across various device types and operating systems
• Proficient in managing test cases, test data, test runs, and test results, providing clear feedback and visibility to assess test coverage
• In-depth understanding of various test types including unit, functional, integration, end-to-end, security, performance, load, and UI tests
• Experience collaborating with development teams in different time zones and geographical locations
• Skilled in reviewing automated test results, triaging failures, and verifying outcomes
• Expertise in framework design and development using Gherkin/BDD
• Proficiency in programming languages such as JavaScript and/or Java and Go
• Experience with UI automation tools like Cypress
• Familiarity with CI/CD tools such as GitHub Actions
• Experience with source code management tools like GitHub and CodeBuild
• Proficient in test case management tools
• Experience with InSprint automation practices
• API Automation, using tools such as RestAssured
• Nice to have:
  Ability to scout emerging industry trends such as AI testing and other best in class processes

Location

• Three hours timezone overlap with Toronto (EST/EDT)
• For those with a preference for in person or hybrid work, our HQ is in Toronto's Waterfront Innovation Centre

MedMe is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We're looking for motivated and compassionate people who can execute from the ground up and support the work that MedMe believes in.

MedMe is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application