Undergraduate Assistant

University Of Toronto
CA - Ontario - Old Toronto
June 29, 2024
Marketing

Date Posted: 06/26/2024
Req ID: 38346
Faculty/Division: Faculty of Arts & Science
Department: Dept of Geography
Campus:St. George (Downtown Toronto)
Position Number: #

Description:

About us:

The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

Founded in 1935, the Department of Geography & Planning is one of the oldest and largest geography departments in North America. Geographers study the spatial dimensions of human and biophysical activity, while planners help local and regional communities envision their future and find ways to get there. Located in downtown Toronto, our department lies in a sophisticated, harmonious geography and planning environment. Together, our programs reflect the diversity of the field, which we see as a source of intellectual excitement and strength.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity:

Reporting to the Department Business Officer and working closely with the Undergraduate Administrator, and with the Undergraduate Chair, the Undergraduate Assistant provides administrative support for the undergraduate program which includes administrative support for the urban studies program, administrative tasks to support the teaching assistant workflow process, as well as other undergraduate program activities.

Your responsibilities will include:
• Providing detailed information to students on program and/or course requirements
• Acting as the first point of contact for general enquiries, disseminating program and/or service information
• Coordinating the recruitment and training process for teaching assistants
• Receiving and passing on evaluation materials for review
• Maintaining information on digital platforms
• Handling sensitive and/or confidential information
• Preparing draft employment letters using templates
• Generating reports

Essential Qualifications:
• Advanced College Diploma (3 years) or acceptable equivalent combination of education and experience.
• Minimum two (2) years of relevant experience in an undergraduate academic department providing program administration and working with students and faculty.
• Experience working with academic and student related programs, practices, and procedures.
• Experience providing front-line service and detailed explanations to prospective & current undergraduate students from diverse backgrounds.
• Strong computer skills, including MS Office (e.g. Word, Excel, Outlook, etc.), databases and group scheduling software.
• Strong skills with ROSI, ROSI Express, eMarks, Degree Explorer, Quercus, or other similar student or equivalent information systems.
• Demonstrated ability to take initiative and work proactively, ability to follow and maintain processes and implement workflow improvements.
• Excellent organizational and time-management skills with demonstrated ability to meet deadlines, and to manage competing, new, and changing priorities.
• Demonstrated strong client service orientation and ability to communicate with tact, diplomacy, and discretion on handling confidential information.
• Excellent written and verbal communication and interpersonal skills.
• Strong attention to detail, ability to enter data and maintain processes with detail and accuracy.

Assets (Nonessential):
• Experience working with the University of Toronto, and/or Faculty of Arts and Science undergraduate practices and procedures, and the University of Toronto fees schedules.

To be successful in this role you will be:
• Communicator
• Multi-tasker
• Organized
• Patient
• Possess a positive attitude
• Tactful
• Team player

Closing Date: 07/08/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:

USW Pay Band 08 - $61,600 with an annual step progression to a maximum of $78,775. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged , and their lived experience shall be taken into consideration as applicable to the posted position.

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Read the full job description and apply online on the recuiter's web-site

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