Overview
As a Customer Support Agent you will answer telephone calls for a health insurance affiliate. You will work to help answer questions and resolve issues related to health insurance policies, claims, denials, etc. You will use problem solving skills, and advocate for members in a friendly and efficient manner.
Responsibilities
Your day-to-day will involve:
* Answering a high volume of incoming phone calls
* Determine member needs and provide appropriate solutions
* Use multiple computer programs simultaneously on multiple screens while on the phone
* Use problem solving and critical thinking skills to resolve concerns
Qualifications
Some things we consider critical for this role:
* Healthcare and/or insurance industry experience is preferred
* Commitment to customer experience and providing the right support for our members
* Passion for learning- we will train you!
* Time management and organizational management skills
* Strong analytical abilities and problem-solving skills to resolve issues
* Ability to adapt and work well under pressure in a fast-paced environment with frequently changing priorities
* Great computer navigation skills
* Ability to work independently and as part of a team
* Ability to multi-task handling customer concerns and navigate through resources simultaneously
* Excellent written and verbal communication skills
Must haves for the job
* 18 Years of age or older
* High School Diploma or equivalent
* 2+ Years customer service experience
Receive real-time job alerts and never miss the right job again
United States - WV - WV - Princeton
June 11, 2024
Need Work? Want to help people? Become a Senior Caregiver We recognize that many individuals have been laid off due to the coronavirus or may be seeking additional hours.We can help connect you to immediate caregiving opportunities with the potential to build a longer-term career. About the job •...
Charleston Area Medical Center
United States - WV - WV - Charleston
June 29, 2024
The Charleston Area Medical Center, Inc. (CAMC), located in Charleston, WV is seeking an Oral and Maxillofacial Surgeon to join our dynamic team of healthcare professionals. The position is an excellent opportunity to grow a full scope hospital-based practice in a supportive environment. This...
United States - WV - WV - Gary
June 28, 2024
At Psych360, now a vital component of Mindcare Solutions, our unwavering focus is on achieving successful patient outcomes, harmonized seamlessly with a spirit of innovation. This synergy breathes life into an all-encompassing work environment that fuels collaboration. Rooted in our shared...
United States - WV - WV - Kingwood
June 28, 2024
At Psych360, now a vital component of Mindcare Solutions, our unwavering focus is on achieving successful patient outcomes, harmonized seamlessly with a spirit of innovation. This synergy breathes life into an all-encompassing work environment that fuels collaboration. Rooted in our shared...
United States - WV - WV - Saint Albans
May 14, 2024
Hiring Full-Time Caregivers (PCA/HHA/CNA/Companions) - Flex Schedules Openings for caregivers to work within a home care or assisted living setting.We are an approved training site welcoming experienced caregivers and individuals with a caring heart that would like to learn how to care for the...
United States - WV - WV - Dunbar
June 29, 2024
TravelNurseSource is working with Titan Medical Group to find a qualified Rehab RN in Parkersburg, West Virginia, 26101! • About The PositionTravel Nurse RN - Rehab RNLocation: Parkersburg, WV, United States • Start date: 06-24-2024 • Assignment length: 12 Weeks weeks • Minimum years of experience:...
United States - WV - WV - Wheeling
June 28, 2024
Medical Solutions is seeking a travel nurse RN Med Surg for a travel nursing job in Wheeling, West Virginia. & Requirements • Specialty: Med Surg • Discipline: RN • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, days • Employment Type: Travel Were seeking talented healthcare professionals...
United States - WV - WV - Wardensville
June 12, 2024
GLC on the GO is seeking an experienced Pediatric Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Charlottesville, VA. Shift: 3x12 hr PMs Start Date: 07/22/2024 Duration: 13 weeks Pay: $2242 / Week About GLC on the GO: WE ARE GLC GROUP! • We go that little extra to turn...
United States - WV - WV - Williamstown
June 24, 2024
Luxury Assisted Living Jobs - Resident Caregivers & CNAs Offering full-time and part-time positions at large assisted living company in America.Rated as top place to work!Looking to join a leader in Assisted Living to grow your career?We employ thousands of associates nationwide and we're hiring our...
United States - WV - WV - Williamson
June 29, 2024
TravelNurseSource is working with Titan Medical Group to find a qualified Rehab RN in Parkersburg, West Virginia, 26101! • About The PositionTravel Nurse RN - Rehab RNLocation: Parkersburg, WV, United States • Start date: 06-24-2024 • Assignment length: 12 Weeks weeks • Minimum years of experience:...
United States - WV - WV - Fort Gay
June 29, 2024
TravelNurseSource is working with Titan Medical Group to find a qualified Rehab RN in Parkersburg, West Virginia, 26101! • About The PositionTravel Nurse RN - Rehab RNLocation: Parkersburg, WV, United States • Start date: 06-24-2024 • Assignment length: 12 Weeks weeks • Minimum years of experience:...
United States - WV - WV - Morgantown
June 29, 2024
LanceSoft is seeking a travel Surgical Technologist for a travel job in Morgantown, West Virginia. & Requirements • Specialty: • Surgical Technologist • Discipline: • Allied Health Professional • Start Date: • 07/13/2024 • Duration: • 11 weeks • 40 hours per week • Shift: • 10 hours, days, evenings...
United States - WV - WV - Princeton
June 28, 2024
Cross Country Nurses is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Princeton, West Virginia. & Requirements • Specialty: Med Surg / Telemetry • Discipline: RN • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type:...
United States - WV - WV - Hilltop
June 28, 2024
Core Medical Group is seeking a travel Skilled Nursing Facility Physical Therapy Assistant for a travel job in Hilltop, West Virginia. & Requirements • Specialty: Physical Therapy Assistant • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours •...
United States - WV - WV - Charleston
June 29, 2024
TravelNurseSource is working with Titan Medical Group to find a qualified Rehab RN in Parkersburg, West Virginia, 26101! • About The PositionTravel Nurse RN - Rehab RNLocation: Parkersburg, WV, United States • Start date: 06-24-2024 • Assignment length: 12 Weeks weeks • Minimum years of experience:...
United States - WV - WV - Beckley
June 26, 2024
TravelNurseSource is working with Host Healthcare to find a qualified Telemetry RN in Beckley, West Virginia, 25801! • Pay Information • $1,984 to $2,137 per week • About The Position • Host Healthcare is an award-winning travel healthcare company with an immediate openingfor this Registered Nurse -...
United States - WV - WV - Bridgeport
June 29, 2024
TravelNurseSource is working with Titan Medical Group to find a qualified Rehab RN in Parkersburg, West Virginia, 26101! • About The PositionTravel Nurse RN - Rehab RNLocation: Parkersburg, WV, United States • Start date: 06-24-2024 • Assignment length: 12 Weeks weeks • Minimum years of experience:...
United States - WV - WV - Parkersburg
June 28, 2024
Genie Healthcare is seeking a travel nurse RN First Assist for a travel nursing job in Parkersburg, West Virginia. & Requirements • Specialty: First Assist • Discipline: RN • Start Date: 07/25/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel 2-3 years...
United States - WV - WV - Ronceverte
June 29, 2024
Aureus Medical Group - Nursing is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in Ronceverte, West Virginia. & Requirements • Specialty: PACU - Post Anesthesia Care • Discipline: RN • Start Date: ASAP • Duration: 14 weeks • 36 hours per week • Shift: 12 hours,...
United States - WV - WV - Branchland
June 29, 2024
TravelNurseSource is working with Titan Medical Group to find a qualified Rehab RN in Parkersburg, West Virginia, 26101! • About The PositionTravel Nurse RN - Rehab RNLocation: Parkersburg, WV, United States • Start date: 06-24-2024 • Assignment length: 12 Weeks weeks • Minimum years of experience:...
Charleston Area Medical Center
United States - WV - WV - Charleston
June 29, 2024
Charleston Area Medical Center (CAMC) Institute of Academic Medicine is seeking fellowship trained Interventional (Advanced)Gastroenterologist for a full-time academic position in the capital city of Charleston, WV. • Join an established group of advanced gastroenterologists. • Job Requirements at...
United States - WV - WV - Berkeley Springs
June 29, 2024
TravelNurseSource is working with Titan Medical Group to find a qualified Rehab RN in Parkersburg, West Virginia, 26101! • About The PositionTravel Nurse RN - Rehab RNLocation: Parkersburg, WV, United States • Start date: 06-24-2024 • Assignment length: 12 Weeks weeks • Minimum years of experience:...
United States - WV - WV - Wheeling
June 29, 2024
SkyBridge Healthcare is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Wheeling, West Virginia. & Requirements • Specialty: OR - Operating Room • Discipline: RN • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, days • Employment Type: Travel SkyBridge Healthcare...
United States - WV - WV - Morgantown
June 28, 2024
Client in WV seeking RN (Registered Nurse) (RN) to work DaysWeekend- Saturday through Monday 8a-8p • Gazing out over row after row of mountain ridges as you approach the Elkins region, you can't help but wonder what thunderous forces created the massive peaks and valleys in the Heart of West...
United States - WV - WV - Hilltop
June 29, 2024
Core Medical Group is seeking a travel Skilled Nursing Facility Speech Language Pathologist for a travel job in Hilltop, West Virginia. & Requirements • Specialty: Speech Language Pathologist • Discipline: Therapy • Start Date: 06/29/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours •...
United States - WV - WV - Vienna
June 19, 2024
Hiring Full-Time Caregivers (PCA/HHA/CNA/Companions) - Flex Schedules Openings for caregivers to work within a home care or assisted living setting.We are an approved training site welcoming experienced caregivers and individuals with a caring heart that would like to learn how to care for the...
United States - WV - WV - Fayetteville
June 29, 2024
TravelNurseSource is working with Titan Medical Group to find a qualified Rehab RN in Parkersburg, West Virginia, 26101! • About The PositionTravel Nurse RN - Rehab RNLocation: Parkersburg, WV, United States • Start date: 06-24-2024 • Assignment length: 12 Weeks weeks • Minimum years of experience:...