Senior Endpoint Computing Administrator

Church Mutual Insurance Company S I
US - Wisconsin - Madison
June 26, 2024

Senior Endpoint Computing Administrator

Job Locations

US-WI-Merrill | US-WI-Madison | US-WI-Milwaukee | US-PA-Mechanicsburg

ID

20243434

Category

Information Technology

Type

Regular Full-Time

Introduction

Looking to join a vibrant organization that makes a difference?

As part of the Church Mutual team, you'll work with some of the most experienced and knowledgeable people in the industry and achieve your own growth and career satisfaction while finding fulfillment in serving those who serve others. We foster a workplace where all employees are treated with dignity and respect; diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs. Join us and Stand for Good.

What you'll be doing:

Provide highest level end-user technical computing break/fix support to users through troubleshooting, tracking, resolving, and reporting progress and resolution of problems as it related to endpoint. Primarily responsible for all endpoint and vulnerability management.

On any given day, you'll:

* Research, evaluate, implement, and oversee device management technologies and make recommendations for implementation.
• Management of MECM (Microsoft Endpoint Configuration Manager) and Intune environments.
• Design, implement, and manage endpoint security solutions, including antivirus software, firewalls, and intrusion detection/prevention systems.
• Ensure that endpoint security systems are configured and maintained in accordance with security best practices and industry standards.
• Monitor network and endpoint security systems to detect and respond to security and incident response efforts.
• Stay up to date on the latest endpoint management and security trends/developments.
• Troubleshoot, track, resolve, and report progress and resolution of problems in IT's end user technical environment.
• Provide level 3 technical support to users.
• Provide end-user service request fulfillment for installations, move, adds and changes for the end-user technical environment.
• Support IT asset management process.
• Coach and mentor less experienced staff.

Here's what we expect

* 6+ years' endpoint computing management

Education

• Degree in Computer Science, Information Security, or Related Field.

* Relevant Microsoft Certifications:

o Microsoft Endpoint Configuration Manager (MECM)
• Configuring / Operating Microsoft Azure Virtual Desktop
• Microsoft 365 Certified: Endpoint Administrator Associate

Necessary Knowledge and Abilities

• Knowledge of endpoint management and security tools.
• Knowledge of the insurance industry.
• Knowledge of ServiceNow.
• Strong knowledge of asset management methodologies, processes, and technologies.
• Strong ability to coach and mentor less experienced staff.
• Superior communications skills.
• Knowledge of IT (Information Technology) asset management processes.
• Superior technical advising skills.
• Ability to learn CM Group IT systems, methodologies and processes, and policies, products, etc., associated with the business.

Church Mutual Insurance Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.

Minimum Compensation

USD $32.71/Hr.

Maximum Compensation

USD $49.07/Hr.

Learn about our benefits:
We value your hard work, dedication to our customers, and contributions to the team - and we understand the importance of benefits for today and planning for the future. Our generous, flexible total rewards provide you and your family with security and peace of mind. View our full total rewards package here

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Senior Endpoint Computing Administrator