JOB REQUIREMENTS:
TheIT Analyst / Helpdesk Specialistwill use advanced technical troubleshooting skills to aid in the operational support of Opportunities Inc technologies.
He / She is expected to provide world class customer service to all Opportunities, Inc.
divisions, employees, customers and stakeholders.
Support will involve working with staff to resolve system workflow issues, access issues, plant operations, and assist with any training questions.
TheIT Analyst / Helpdesk Specialistrole will be tasked with completing account provisioningtermination requests.
IT incidents and requests will be tracked using a Helpdesk incident management system that will require active ownership of the tickets and closure within target SLA resolution times.
This job has no supervisory responsibilities.
Responsibilities:
Setup users for network access, VoIP, and licensing for o365 Microsoft Office Suite Configure and deploy company-issued desktops, laptops, printers, and other computer equipment Set up/break down computer equipment for employee arrivals/changes/departures and office moves
• Configure approved mobile devices for connection to company systems
• Delivers on Helpdesk Service Levels to meet or exceed requirements of internal and external customers of Company systems and infrastructure.
Works to deliver exemplary service and follow through.
• Takes ownership of all Company support tickets and work with internal and external support to ensure issues continue to progress to timely resolution.
Respond to, troubleshoot and resolve reported computer issues in person and remotely Rotating on call response / support between 2nd shift and 3rd shift Perform routine maintenance and repairs on computer equipment Track and maintain inventory of computer equipment and supplies Document processes and procedures for the desktop/technical support group Set up and operate audio/visual equipment for company meetings and other events Assist end users with professional presentations and provide audio/visual technical support Maintain and troubleshoot audio/visual hardware and software and report any functionality issues Assist System Administrator/Manager/Director to rack network servers and UPS components as needed Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum of two (2) years of experience in a technology support role Minimum of one (1) year with Helpdesk ticketing software Minimum of one (1) year with o365 software - MS Office suite Minimum of one (1) year with VoIP or PBX system Minimum of one (1) year with Antivirus / Endpoint Deployment and Patch Minimum of one (1) year with VMWare - hypervisor and or.
For full info follow application link.
• APPLICATION INSTRUCTIONS:
Apply Online:
ipc.us/t/0898BEC142704386 This position is listed by a private employment agency.
The agency is the legal employer.
No fee will be charged of the job applicant.
Receive real-time job alerts and never miss the right job again
United States - WI - WI - Belleville
June 19, 2024
Security Officer - Weekly Pay • We are seeking Experienced Security Officers for New Glarus, WI. • $17/hr - PT position - Fri-Sat - 6pm-2am • Interviews are held in Madison, WI but phone interviews are also available. • Must be 21+ for driving position - must possess a valid WI driver's license with...
United States - WI - WI - Windsor
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Verona
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Mcfarland
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Sun Prairie
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Madison
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Madison
June 28, 2024
National Staffing Solutions is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Madison, Wisconsin. & Requirements • Specialty: Med Surg / Telemetry • Discipline: RN • Start Date: 07/08/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, flexible • Employment...
United States - WI - WI - Deforest
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Brooklyn
June 19, 2024
Security Officer - Weekly Pay • We are seeking Experienced Security Officers for New Glarus, WI. • $17/hr - PT position - Fri-Sat - 6pm-2am • Interviews are held in Madison, WI but phone interviews are also available. • Must be 21+ for driving position - must possess a valid WI driver's license with...
United States - WI - WI - Potosi
May 14, 2024
Hiring Local CDL-A Drivers • Grow your career with an industry leader! • We are Prairie Farms, and we are proud to be comprised of more than 800 farm families throughout the Midwest. Since 1938, we have been producing high quality products and providing fresh, safe and nutritious milk to...
United States - WI - WI - Monticello
June 19, 2024
Security Officer - Weekly Pay • We are seeking Experienced Security Officers for New Glarus, WI. • $17/hr - PT position - Fri-Sat - 6pm-2am • Interviews are held in Madison, WI but phone interviews are also available. • Must be 21+ for driving position - must possess a valid WI driver's license with...
United States - WI - WI - Cross Plains
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Argyle
June 19, 2024
Security Officer - Weekly Pay • We are seeking Experienced Security Officers for New Glarus, WI. • $17/hr - PT position - Fri-Sat - 6pm-2am • Interviews are held in Madison, WI but phone interviews are also available. • Must be 21+ for driving position - must possess a valid WI driver's license with...
United States - WI - WI - Dane
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Stoughton
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Cottage Grove
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Morrisonville
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Middleton
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Albany
June 19, 2024
Security Officer - Weekly Pay • We are seeking Experienced Security Officers for New Glarus, WI. • $17/hr - PT position - Fri-Sat - 6pm-2am • Interviews are held in Madison, WI but phone interviews are also available. • Must be 21+ for driving position - must possess a valid WI driver's license with...
United States - WI - WI - Oregon
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Waunakee
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Mount Horeb
June 19, 2024
Security Officer - Weekly Pay • We are seeking Experienced Security Officers for New Glarus, WI. • $17/hr - PT position - Fri-Sat - 6pm-2am • Interviews are held in Madison, WI but phone interviews are also available. • Must be 21+ for driving position - must possess a valid WI driver's license with...
United States - WI - WI - Deerfield
June 27, 2024
On Call Flex Security Officer • $20/hr • FLEX SECURITY OFFICER (On Call Officer) • • At JBM, quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. JBM's Security Officers serve and secure the people, homes, and businesses...
United States - WI - WI - Blanchardville
June 19, 2024
Security Officer - Weekly Pay • We are seeking Experienced Security Officers for New Glarus, WI. • $17/hr - PT position - Fri-Sat - 6pm-2am • Interviews are held in Madison, WI but phone interviews are also available. • Must be 21+ for driving position - must possess a valid WI driver's license with...
United States - WI - WI - Verona
June 19, 2024
Security Officer - Weekly Pay • We are seeking Experienced Security Officers for New Glarus, WI. • $17/hr - PT position - Fri-Sat - 6pm-2am • Interviews are held in Madison, WI but phone interviews are also available. • Must be 21+ for driving position - must possess a valid WI driver's license with...
United States - WI - WI - New Glarus
June 19, 2024
Security Officer - Weekly Pay • We are seeking Experienced Security Officers for New Glarus, WI. • $17/hr - PT position - Fri-Sat - 6pm-2am • Interviews are held in Madison, WI but phone interviews are also available. • Must be 21+ for driving position - must possess a valid WI driver's license with...
United States - WI - WI - Oregon
June 19, 2024
Security Officer - Weekly Pay • We are seeking Experienced Security Officers for New Glarus, WI. • $17/hr - PT position - Fri-Sat - 6pm-2am • Interviews are held in Madison, WI but phone interviews are also available. • Must be 21+ for driving position - must possess a valid WI driver's license with...