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Assist the Family Service Counselors with interment verifications, blind checks and memorials.
JOB RESPONSIBILITIES
Builds at-need charts
Verifies at-need files before sent for verification
Performs blind checks
Follows up with memorial renderings, processes and timelines
Notifies families when flowers are placed
Sets Arrangement Continuation Appointments
Designs memorials
Serves at-need cemetery families that currently own property
Sets follow-up visits at the at-need arrangement conference
Logs information for Family Service Counselors
Meets with funeral home at-need families
MINIMUM REQUIREMENTS
Education
High School diploma or equivalent
Certification
Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
Experience
None
Knowledge, Skills & Abilities
Ability to communicate effectively with associates, contractor personnel and client families
Ability to work productively with minimal supervision; achieves work objectives in a timely manner
Ability to resolve routine problems promptly and effectively
Ability to adapt to change in priorities
Postal Code: 53005
Category (Portal Searching): Sales
Job Location: US-WI - Brookfield
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