Dental Assistant/Patient Service Representative

Midwest Dental Group
US - Wisconsin - Appleton
June 30, 2024

X Dental Assistant/Patient Service Representative Position in Appleton, WI

*Dental Assistant/patient Service Representative Position in Appleton, WI*

*Full Time Regular - Posted 4 days ago*

*Overview*

At *Midwest Dental*, we are passionate about patient care and service. If you are interested in building a career with people who work every day to be the best, and whose work creates happy, healthy and loyal patients, Midwest Dental may be the place for you.

We are proud to serve our hometown communities. Midwest Dental dentists, hygienists and dental assistants serve the dental care needs of patients in 17 states.

As a *Dental Assistant/Patient Service Representative* with Midwest Dental, you are a key contributor to making the dental practice run efficiently by being a standout colleague and working together for phenomenal patient outcomes. As a member of our team, you enjoy competitive pay, benefits, flexibility and structure. You receive peer mentoring support, continuing education, internal advancement opportunities and a culture that values and recognizes your contribution.

*Responsibilities*

Dental Assistant Duties

* Enthusiastically greet and prepare patients for dental care

* Be a resource to the dentist during a variety of treatment procedures

* Set up and breakdown operatory post-treatment

* Capture quality x-ray images

* Manage infection control - prepare and sterilize instruments and equipment

* Help practice run smoothly by maintaining dental supplies and ensuring equipment operates effectively

* Provide patients with instructions for oral care following all dental treatment procedures

Patient Service Representative Duties

* Update patient charts and patient accounts

* Schedule hygiene appointments maximizing provider's schedule

* Process new patient paperwork and accounts and review patient insurance eligibility from managed care list

* Create and maintain patient call list and utilize various scripting for patient communication

* Ensure all provider charges are posted correctly

* Confirm patient appointment

* Process insurance submissions and pre-authorizations

* Manage delinquent patient accounts and follow up patient complaints

*Qualifications*

* State certification/licensure as required to work as a Dental Assistant, active CPR and compliance with any other licensing or credentialing requirements

* High School Diploma

* Experience in a dental office

* Computer proficiency in Microsoft applications

* General office equipment knowledge

* Attention to detail and ability to complete tasks with a high degree of accuracy

* Exceptional customer service skills

* Ability to communicate effectively with internal and external customers

* Analytical skills

* Dependable and reliable

* CPR Certification

*IH

*Schedule*

Monday-Friday business hours

Read the full job description and apply online on the recuiter's web-site

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