Description:
RESPONSIBILITIES:
Under the guidance of the Network & Systems Manager, this employee is responsible for implementing all information systems within the organization.
Responsibilities also include troubleshooting and support of the network, communications, and data management.
Qualifications:
FUNCTIONS:
• Install and configure software and hardware.
• Develop and maintain databases by acquiring data from primary and secondary sources and build scripts that will make our data evaluation process more flexible or scalable.
• Manage network servers and technology tools.
• Set up accounts and workstations.
• Offer technical support to company staff and troubleshoot computer problems.
• Ensure security through access controls, backups, and firewalls.
• Upgrade systems with new releases and models • Handling and managing confidential information in accordance with company policy while building security needs as necessary to ensure data integrity.
• Develop expertise to train staff in modern technologies.
• Performs other duties as assigned.
SCOPE OF AUTHORITY REPORTING:
The employee is required to perform assigned daily routines on a timely basis.
The employee is expected to work with departmental directors as well as employees in other departments.
Must be a key team member to ensure all customers are cared for.
The employee reports to the Network & Systems Manager.
Education • Associate Degree in MIS, IT, Computer Science, or comparable work experience Knowledge and Skill Abilities • Demonstrated knowledge of and skill in adaptability, decision-making, customer service, oral and written communication, problem-solving, teamwork, and group presentations • Demonstrated proficiency in installing, maintaining, and repairing desktop operating systems, business applications, desktop computer hardware, peripherals, and printers.
• Familiarity with Microsoft Windows (client and server) • Experience with databases, networks (LAN, WAN) and virtual servers (Hyper-V) • Knowledge of database systems like MySQL, MS SQL, or IBM DB2 • Ability to create scripts in Batch, PowerShell, BASH, or other languages.
• Must have physical ability to lift sixty (60) pounds.
PHYSICAL SKILLS/REQUIREMENTS:
Employees must regularly stand, walk, reach, stoop, kneel, bend, twist, and push/pull.
WORKING CONDITIONS:
Works in a typical climate-controlled office environment.
Rarely is exposed to blood or blood products.
Requires flexibility and patience when responding to sudden requests by staff members.
DISCLAIMER:
This job description is not intended to be all-inclusive.
The employee will also perform other reasonable related business duties as assigned by the supervisor or other management.
Management reserves the right to change job responsibilities, duties, and hours as needs prevail.
This document is for management communication only and is not intended to imply a contract of employment.
All applicants selected for hire must undergo a pre-employment drug screening.
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