* Elite Sales Consultant- March 14th Start*
*Job Category*:* Sales & Marketing *Requisition Number*:* ELITE007002 Showing 1 location *Job Details*
*Description*
T he Sales Consultant is responsible for the direct sale of Holiday Inn Club Vacation ownership products to prospective purchasers to be delivered in a professional and ethical manner. The primary duties of the Sales Consultant are to discover the prospective purchasers needs & interests and create a want to join the Holiday Inn Club Vacations program through a structured sales presentation. The Sales Consultant will advise clients on how being a HCV owner will provide added value to their lives and is prepared to address/overcome any questions or concerns while providing a quality customer service experience.
*ESSENTIAL DUTIES AND TASKS:*
* Conducts a guest presentation and tour as trained at scheduled times. Provides prospective owners a tour of the Sales Gallery, Resort Property and Model Tour
* Attends training classes on an on-going basis. Participates in demonstration/assessment rides that are scheduled with the Sales Managers and/or Sales Training Managers
* Builds relationships with assigned Sales Training Managers and all members on the Sales Line Team. Assists in ensuring all questions are answered in a professional, informative, diplomatic and correct manner
* Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Sales Managers. Explain the features and benefits of the points program and recommends the amount of points to be purchased to take care of current and future vacation needs
* Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience. Achieves personal and departmental written objectives as provided or determined throughout the fiscal year
*QUALIFICATIONS:*
* Dependable and goal oriented
* Self-directed and independent
* Persuasive interpersonal skills and strong oral communication skills
* Excellent customer service skills
* Strong work ethic, high energy level and positive attitude
* Pursuit of continuous improvement
*Qualifications*
*Skills*
*Behaviors*
*:*
*Motivations*
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*Education*
*Experience*
*Licenses & Certifications*
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