Senior Application Engineer - DevOps Remote

Requisition #: 14713

Our Mission: Powering Innovation That Drives Human Advancement

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

Innovate With Ansys, Power Your Career. Summary / Role Purpose

Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys' business. As a hands-on subject matter expert, you will use expert-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to create pervasive simulation solutions, advance your industry knowledge, and grow the business impact.

This is a full-time remote opportunity based in the United States. This position is not eligible for immigration sponsorship.

Key Duties and Responsibilities

• Collaborate with the Ansys product development teams to translate customer requirements into exciting new product features; test new releases of Ansys products on industrial problems, develop deployment best practices.
• Contribute to consulting services, conduct introductory and/or intermediate training classes.
• Lead the deployment of software release to customer environments, ensuring reliability, scalability, and security.
• Collaborate with the business units and development teams to help improve software quality.
• Implement automation (CI/CD pipelines, etc) for efficient deployments.
• Develop and maintain Infrastructure as code (IaC) to automate the provisioning, deployment and scaling of applications and environments.
• Implement and manage monitoring and logging systems to detect and resolve issues promptly.
• Advise on system scalability, security and performance considerations.
• Assist in the development of technical roadmaps that align with strategic business goals.
• Provide reviews of software architecture designs to ensure they meet best practices and align with customer requirements.
• Serve as a technical expert during client interactions, providing both pre and post sales support.
• Troubleshoot complex issues in customer environments, ensuring high levels of customer satisfaction.
• Work closely with product managers, developers, and other stakeholders to translate business requirements into robust tech solutions.

• Required education and degree type: BS, MS in an engineering discipline, computer science or related field, or equivalent experience.
• Required minimum years of professional experience in an engineering software environment: BS+3, MS+1, or PhD+0
• Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.
• Strong organizational and time management skills, possessing a sense of urgency.
• Projects a professional image and demonstrates business acumen, driven to succeed.
• Experience with development tools such as Microsoft Visual Studio, Git and MS Azure DevOps or others (Jira, etc.).
• Demonstrated skills in writing and presenting in fluent English.
• Logical problem-solving approach and the ability to clearly communicate the situation and proposed solution to the customer.
• Strong experience with DevOps and methodologies (e.g Ci/CD, Containerization, Configuration Management systems, etc)

• Two (2) years of experience with Cloud Platforms (MS Azure, AWS, Google Cloud) and understanding of cloud architecture.
• Two (2) years of experience with Linux-based computer systems.
• Two (2) years of experience with Windows-based computer systems.
• Experience in the deployment and operations of web services and databases using TCP/IP, DNS, Ethernet, Virtualization, Security and Network Administration, Firewalls, Authentication, Web and Database Services and Storage Platforms.

• Excellent communication and leadership skills, capable of leading teams and interfacing with clients effectively.
• Ability to travel domestically up to 25% of the time.

• Preferred education and years of professional experience in an engineering software environment: BS+5, MS+2, or PhD+0
• Integration, deployment, and administration of HPC systems using Cluster Job Management Systems such as Grid Engine, LSF or PBS
• Ability to interact effectively with senior business managers and C-level executives.
• Ability to travel domestically up to 50% of time.
• Good understanding of software architecture patterns and principles
• Good understanding of Web architecture and Web API such as RESTful or gRPC.
• Experience with Software Development Lifecycle and DevOps practices.
• Experience using testing frameworks that can perform unit and integration tests.
• Knowledge of Agile methods - from being in an agile team to leading an agile transition in your company.
• Must have passion and drive for personal technical excellence and high performance.
• Must have customer service aptitude and maintain customer focus.
• Experience with scripting languages (Python, NodeJS, Bash).
• Experience with pipeline automation.
• Experience with containerization.
• Experience with configuration management tools like Ansible, Chef, Puppet, etc.
• Certifications in cloud technologies (AWS Certified Solutions Architect, Google Cloud Certified, etc.)

• Amaze with innovative products and solutions
• Make our customers incredibly successful
• Act with integrity
• Ensure employees thrive and shareholders prosper

• Adaptability: Be open, welcome what's next
• Courage: Be courageous, move forward passionately
• Generosity: Be generous, share, listen, serve
• Authenticity: Be you, make us stronger

• We commit to audacious goals
• We work seamlessly as a team
• We demonstrate mastery
• We deliver outstanding results