Our Customer Service department is looking for a candidate to join our team that is willing to grow in an environment where they can learn, communicate with customers and help those customers by answering questions about our products.
Our Customer Service team believes in supporting our customers in a friendly and professional manner as they work with customers through the assembly of our products over the phone or through email.
In addition to that, they may help by ordering additional parts and trouble-shoot and problem-solve various situations while providing excellent customer service.
Lifetime Products, Inc., has applied innovation and cutting-edge technology in plastics and metals to create a family of affordable lifestyle products that allow families and individuals to embrace fun, adventure, and reliable everyday utility.
Our family of products include folding tables, chairs, basketball systems, kayaks, paddleboards, storage sheds, coolers, and playsets.
Lifetime Products are among the market leaders in each category, and are primarily manufactured in Utah.
The ideal candidate will be self-motivated, proactive, organized, dependable, and be able ensure customer satisfaction and a positive customer service experience.
Constant change is an important part of the job as we continuously strive for improvement as we work to resolve difficult situations with a positive outlook.
Team members are required to learn how to assemble and troubleshoot our products and communicate that knowledge to our customers.
This is an onsite position in our Clearfield, UT facility.
Essential Duties and Responsibilities include the following (Other duties may be assigned):
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