• Share :

Job Type

Full-time

Description

Tivly is one of the fastest-growing, profitable insurtech companies, connecting businesses with insurance solutions. Combining a best-in-class call center with a proprietary content and customer management platform, we deliver qualified new customers to our partners and match businesses with insurance providers who fit their specific business needs.

Summary:

The remote Bilingual Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business.

The ideal candidate has a minimum of two (2) years of customer support experience working in a remote call center environment and comfortable reading scripts. The ability to speak, read, and translate scripts on the spot in English and Spanish is required. Candidates must reside in the United States.

As the voice of our company, the Call Center Representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.

Requirements

  • Handle a large volume of inbound and outbound calls related to small business owners inquiring about commercial insurance needs
  • Follow communication scripts and use knowledge of products and services to go off-script when necessary
  • Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
  • Meet daily qualitative and quantitative targets. Achieve all objectives for service, productivity, and quality standards
Equipment Requirements:
  • Must have a Windows, Apple desktop/laptop or Chromebook
  • Access to high-speed internet
  • Dedicated work space
  • Processor: Intel i5 8th Generation, Intel Celeron N4500 or AMD Ryzen 5 series or newer.
  • Processor: macOS 11 or newer (Big Sur 11, Monterey 12, Ventura 13, & Sonoma 14)
  • RAM & CPU: less than 80% usage
  • RAM (physical memory): minimum 8 GB
Qualifications:
  • Bilingual in Spanish and English (required)
  • Minimum of 2 years of customer support experience in a call center environment
  • Minimum of 2 years working remote
  • High School diploma or equivalent.
  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Proficiency with computers, especially with CRM software, and strong typing skills.
  • Strong time management and decision making skills.
  • Adaptability and accountability
Inclusion: It's Simple, We All Belong

Tivly celebrates diversity and equality! We are committed to building a team with a diverse variety of experiences, talents, and perspectives. We believe that creating a culture where everyone can fit in and belong has a positive influence on our communities and our customers. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do, it's what Tivly chooses to do.

Salary Description

13.50

Read the full job description and apply online on the recuiter's web-site

Find Jobs Hiring Now Near You!

Get Jobilize Mobile App

Get Jobilize Job Search Mobile App Now

Receive real-time job alerts and never miss the right job again

Get it on Google Play Download on the App Store
Travel Radiology Technician 1 561 per week

Triage Staffing

  • United States - TX - TX - El Paso

  • July 4, 2024


Triage Staffing is seeking a travel Radiology Technician for a travel job in El Paso, Texas. & Requirements • Specialty: Radiology Technician • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel...


Travel Nurse RN - Labor and Delivery 1 785 per week

Host Healthcare


Host Healthcare is seeking a travel nurse RN Labor and Delivery for a travel nursing job in San Antonio, Texas. & Requirements • Specialty: Labor and Delivery • Discipline: RN • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, days • Employment Type: Travel Host...


Travel Nurse RN - Labor and Delivery 1 849 per week

Triage Staffing

  • United States - TX - TX - Alpine

  • July 4, 2024


Triage Staffing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Alpine, Texas. & Requirements • Specialty: Labor and Delivery • Discipline: RN • Start Date: ASAP • Duration: 13 weeks • 39 hours per week • Shift: 13 hours, days • Employment Type: Travel Travel Nursing:...


Travel Nurse RN - Labor and Delivery 1 713 per week

Ardor Health Solutions

  • United States - TX - TX - El Paso

  • July 4, 2024


Ardor Health Solutions is seeking a travel nurse RN Labor and Delivery for a travel nursing job in El Paso, Texas. & Requirements • Specialty: Labor and Delivery • Discipline: RN • Start Date: 07/22/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel •...


Travel Nurse RN - Labor and Delivery 1 828 per week

PRIDE Health

  • United States - TX - TX - El Paso

  • July 4, 2024


PRIDE Health is seeking a travel nurse RN Labor and Delivery for a travel nursing job in El Paso, Texas. & Requirements • Specialty: Labor and Delivery • Discipline: RN • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel PRIDE Health Job ID...


Travel Nurse RN - ED - Emergency Department 2 080 per week

Host Healthcare


Host Healthcare is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in San Antonio, Texas. & Requirements • Specialty: ED - Emergency Department • Discipline: RN • Start Date: 07/29/2024 • Duration: 26 weeks • 40 hours per week • Shift: 12 hours, nights • Employment Type:...


Travel Radiology Technician 959 per week

Triage Staffing

  • United States - TX - TX - Round Rock

  • July 4, 2024


Triage Staffing is seeking a travel Radiology Technician for a travel job in Round Rock, Texas. & Requirements • Specialty: Radiology Technician • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, days • Employment Type: Travel...


Speech Language Pathologist

Ballinger Memorial Hospital

  • United States - TX - TX - San Angelo

  • June 25, 2024


Ballinger Memorial Hospital District Job Title: Speech Language Pathologist Employment Type: Full-Time; Part-Time, or PRN positions available Benefits: Ballinger Memorial Hospital District offers extremely competitivesalaries and excellent benefits! All employees are enrolled in the TCDRS retirement...


Regional Truck Driver Company - 6mo EXP Required - Flatbed 1.45k per week

Decker

  • United States - TX - TX - Paris

  • June 30, 2024


CDL A Regional - Flatbed 1450 Minimum. Company Flatbed Drivers Average $1,450 Minimum Pay! Weekly Gross • 3 Months Verifiable CDL A Experience with No More Than 3 Jobs in The Last Year* • • As a home-weekly driver, you will operate regionally, pulling 48 ft. flatbed trailers. • Pay and Bonus...


Regional Truck Driver Company - 6mo EXP Required - Flatbed 1.45k per week

Decker

  • United States - TX - TX - Morton

  • June 30, 2024


CDL A Regional - Flatbed 1450 Minimum. Company Flatbed Drivers Average $1,450 Minimum Pay! Weekly Gross • 3 Months Verifiable CDL A Experience with No More Than 3 Jobs in The Last Year* • • As a home-weekly driver, you will operate regionally, pulling 48 ft. flatbed trailers. • Pay and Bonus...


Inpatient Forensic Psychiatry opening SW of Tyler TX

Britt Medical Search LLC Defunct

  • United States - TX - TX - Palestine

  • July 4, 2024


Seeking BC/BE adult psychiatrist for its inpatient behavioral health hospital. Having recently launched a hybrid long-term forensic program for non-violent offenders, the ideal candidate will have an interest in caring for the initial acute care phase and also the rehabilitative process for this...


Travel CT Technologist 1 897 per week

Triage Staffing

  • United States - TX - TX - Houston

  • July 4, 2024


Triage Staffing is seeking a travel CT Technologist for a travel job in Houston, Texas. & Requirements • Specialty: CT Technologist • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, evenings • Employment Type: Travel Travel...


Travel Physical Therapist 1 965 per week

Triage Staffing

  • United States - TX - TX - Baytown

  • July 4, 2024


Triage Staffing is seeking a travel Physical Therapist for a travel job in Baytown, Texas. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 45 hours per week • Shift: 9 hours, days • Employment Type: Travel Travel Rehab: Physical Therapy...


Travel Nurse RN - Labor and Delivery 1 833 per week

RNnetwork


RNnetwork is seeking a travel nurse RN Labor and Delivery for a travel nursing job in San Antonio, Texas. & Requirements • Specialty: Labor and Delivery • Discipline: RN • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel As a labor and...


Travel Vascular Sonographer 2 416 per week

Triage Staffing

  • United States - TX - TX - Eagle Pass

  • July 4, 2024


Triage Staffing is seeking a travel Vascular Sonographer for a travel job in Eagle Pass, Texas. & Requirements • Specialty: Vascular Sonographer • Discipline: Allied Health Professional • Start Date: 07/15/2024 • Duration: 14 weeks • 60 hours per week • Shift: 12 hours, nights • Employment Type:...


Travel Nurse RN - Float Telemetry 1 638 per week

Planet Healthcare

  • United States - TX - TX - Austin

  • July 4, 2024


Planet Healthcare is seeking a travel nurse RN Float Telemetry for a travel nursing job in Austin, Texas. & Requirements • Specialty: Telemetry • Discipline: RN • Start Date: 07/22/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, days • Employment Type: Travel Planet Healthcare Job...


Class A CDL Company Driver - 6mo EXP Required - Regional - Dry Van - Inc

Transco Lines

  • United States - TX - TX - Dallas

  • June 30, 2024


Regional CDL-A Solo Company Truck Driver. Regional CDL-A Solo Company Truck Driver Pay & Details • Earn $0.50 - $0.66 per mile based on experience • $1,650 Sign-On Bonus • Great Home Time - if you want to stay out and run, you can make more money! • 100% No Touch , 40% Drop and Hook • Average age of...


Travel Nurse RN - Labor and Delivery 1 756 per week

Thrive Staffing

  • United States - TX - TX - El Paso

  • July 4, 2024


Thrive Staffing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in El Paso, Texas. & Requirements • Specialty: Labor and Delivery • Discipline: RN • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel Join Our Team at...


Travel Nurse RN - Labor and Delivery 1 764 per week

Planet Healthcare

  • United States - TX - TX - El Paso

  • July 4, 2024


Planet Healthcare is seeking a travel nurse RN Labor and Delivery for a travel nursing job in El Paso, Texas. & Requirements • Specialty: Labor and Delivery • Discipline: RN • Duration: 13 weeks • 36 hours per week • Shift: 12 hours • Employment Type: Travel Planet Healthcare Job ID #6-833883. Pay...


Regional Truck Driver Company - 6mo EXP Required - Flatbed 1.45k per week

Decker

  • United States - TX - TX - Greenville

  • June 30, 2024


CDL A Regional - Flatbed 1450 Minimum. Company Flatbed Drivers Average $1,450 Minimum Pay! Weekly Gross • 3 Months Verifiable CDL A Experience with No More Than 3 Jobs in The Last Year* • • As a home-weekly driver, you will operate regionally, pulling 48 ft. flatbed trailers. • Pay and Bonus...


Regional Truck Driver Company - 6mo EXP Required - Dry Van - Inc

Transco Lines

  • United States - TX - TX - Dallas

  • June 30, 2024


Regional CDL-A Solo Company Truck Driver. Regional CDL-A Solo Company Truck Driver Pay & Details • Earn $0.50 - $0.66 per mile based on experience • $1,650 Sign-On Bonus • Great Home Time - if you want to stay out and run, you can make more money! • 100% No Touch , 40% Drop and Hook • Average age of...


Travel Radiology Technician 1 820 per week

Triage Staffing

  • United States - TX - TX - McAllen

  • July 4, 2024


Triage Staffing is seeking a travel Radiology Technician for a travel job in McAllen, Texas. & Requirements • Specialty: Radiology Technician • Discipline: Allied Health Professional • Start Date: 07/22/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, nights • Employment Type: Travel...


Travel Nurse RN - Wound Care 1 579 per week

Triage Staffing

  • United States - TX - TX - Austin

  • July 4, 2024


Triage Staffing is seeking a travel nurse RN Wound Care for a travel nursing job in Austin, Texas. & Requirements • Specialty: Wound Care • Discipline: RN • Start Date: 07/15/2024 • Duration: 13 weeks • 45 hours per week • Shift: 9 hours, days • Employment Type: Travel Travel Nursing: Wound Care...


Regional Truck Driver Company - 6mo EXP Required - Flatbed 1.45k per week

Decker

  • United States - TX - TX - Marshall

  • June 30, 2024


CDL A Regional - Flatbed 1450 Minimum. Company Flatbed Drivers Average $1,450 Minimum Pay! Weekly Gross • 3 Months Verifiable CDL A Experience with No More Than 3 Jobs in The Last Year* • • As a home-weekly driver, you will operate regionally, pulling 48 ft. flatbed trailers. • Pay and Bonus...


Gastroenterologist opening SW of Tyler TX - stipend loan repayment

Britt Medical Search LLC Defunct

  • United States - TX - TX - Palestine

  • July 4, 2024


Seeking BC/BE Gastroenterologist to work collaboratively with the current general surgeons and assist with reestablish our GI service line. The incoming GI will be the primary provider for scopes within the community. • • Hospital employed position covering one hospital • Primarily an adult and...


Regional Truck Driver Company - 6mo EXP Required - Flatbed 1.45k per week

Decker


CDL A Regional - Flatbed 1450 Minimum. Company Flatbed Drivers Average $1,450 Minimum Pay! Weekly Gross • 3 Months Verifiable CDL A Experience with No More Than 3 Jobs in The Last Year* • • As a home-weekly driver, you will operate regionally, pulling 48 ft. flatbed trailers. • Pay and Bonus...


Travel Registered Respiratory Therapist 1 260 per week

OneStaff Medical

  • United States - TX - TX - Austin

  • July 4, 2024


OneStaff Medical is seeking a travel Registered Respiratory Therapist for a travel job in Austin, Texas. & Requirements • Specialty: Registered Respiratory Therapist • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights •...