*Regional Medical Administrative Assistant*Location:* This position is onsite at our Arlington Infusion Center and will be required to float for coverage to any/all of our infusion centers within the region (Dallas, Plano, Coppell, Richland Hills, Ft. Worth, El Paso, Lubbock).
• Schedule:* 5 - 8 hour shifts; 2 Saturdays a month
The *Regional Administrative Assistant* is responsible for overseeing patient check-in, registration, and checkout.
• How you will make an impact:*
Primary duties may include, but are not limited to:
• Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized.
• Listens and responds to patient and/or family members concerns.
• Responds to patient questions and complaints; routes issues to appropriate personnel.
• Analyzes daily administrative operations and utilization of resources.
• Assists in Medic user issues.
• Ensures proper cash controls are in place and policy and procedures are followed.
• Minimum Requirements:*
• Requires a HS diploma and a minimum of 1 year of lead/supervisory experience in a health care environment; or any combination of education and experience which would provide an equivalent background.
• Preferred Skills, Capabilities and Experiences:*
• Bi-lingual (English/Spanish) preferred.
• For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position.
• Medical insurance experience
• Prior infusion experience
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