As the team at Zaxby's expands, we're saving a seat for you!
To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxby's is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Perks
Competitive pay + quarterly bonuses
Paid Time Off
Paid Holidays
Recognition Program
Employee Referral Program
Flexible Work Schedules
Opportunities to Advance
Benefits Medical Insurance
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match (additional eligibility requirements)
Employee Assistance Program
Duties and Responsibilities Complete all training requirements including:
Zaxby's General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxby's Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position. Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
United States - TN - TN - Dover
May 9, 2024
D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You ll join a mission-driven team and...
United States - TN - TN - Henderson
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Hermitage
June 30, 2024
CDL A Regional - Flatbed 1450 Minimum. Company Flatbed Drivers Average $1,450 Minimum Pay! Weekly Gross • 3 Months Verifiable CDL A Experience with No More Than 3 Jobs in The Last Year* • • As a home-weekly driver, you will operate regionally, pulling 48 ft. flatbed trailers. • Pay and Bonus...
United States - TN - TN - Fayetteville
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Mcminnville
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Cookeville
June 6, 2024
Run your own profitable business Work for yourself, see the country and set your own schedule. As a Panther owner-operator, youll run under our operating authority while maintaining full control of your business as an independent contract carrier. Youll also gain access to significant cost saving...
United States - TN - TN - Dickson
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Pigeon Forge
June 6, 2024
Run your own profitable business Work for yourself, see the country and set your own schedule. As a Panther owner-operator, youll run under our operating authority while maintaining full control of your business as an independent contract carrier. Youll also gain access to significant cost saving...
United States - TN - TN - Dover
May 9, 2024
D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You ll join a mission-driven team and...
United States - TN - TN - Cordova
June 30, 2024
Now Hiring Solo Regional & OTR CDL A Drivers. When you work for CFI as a Regional or Over-the-Road (OTR) driver - a job sometimes referred to as long-haul trucking - you can expect a life of adventure on the open road. It s a lifestyle that does require you to be away from home, but in exchange, it...
United States - TN - TN - Jackson
June 6, 2024
Run your own profitable business Work for yourself, see the country and set your own schedule. As a Panther owner-operator, youll run under our operating authority while maintaining full control of your business as an independent contract carrier. Youll also gain access to significant cost saving...
United States - TN - TN - Sevierville
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Jackson
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Nashville
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Memphis
June 6, 2024
Run your own profitable business Work for yourself, see the country and set your own schedule. As a Panther owner-operator, youll run under our operating authority while maintaining full control of your business as an independent contract carrier. Youll also gain access to significant cost saving...
United States - TN - TN - Knoxville
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Chattanooga
June 6, 2024
Run your own profitable business Work for yourself, see the country and set your own schedule. As a Panther owner-operator, youll run under our operating authority while maintaining full control of your business as an independent contract carrier. Youll also gain access to significant cost saving...
United States - TN - TN - Millington
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Kingsport
July 1, 2024
Vivian is looking for Travel Skilled Nursing RNs in Kingsport, Tennessee paying up to $1,512/week • At Vivian, we ensure your next step is a step forward. That's why we built a jobs marketplace that serves healthcare professionals first. It's easy to get started: • Create a profile - Build your...
United States - TN - TN - Hixson
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Brownsville
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Westmoreland
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Hendersonville
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Ripley
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Chattanooga
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...
United States - TN - TN - Kingsport
June 6, 2024
Run your own profitable business Work for yourself, see the country and set your own schedule. As a Panther owner-operator, youll run under our operating authority while maintaining full control of your business as an independent contract carrier. Youll also gain access to significant cost saving...
United States - TN - TN - Bethpage
June 30, 2024
CDL A Company Driver - Reefer. Monthly Bonus (Performance-Based) • Up to $.05 cpm per month • Per Diem • $.10 cpm for all Drivers - included in pay rate • Military Pay • Drivers who are currently serving or have served within the past 24 months • <2 years verified service = $.01 cpm pay increase •...