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Director of Customer Service
WHAT THE COMPANY WILL OFFER YOU:
$70,000 - $90,000
Benefits: Health, Dental, Health & Wellness Discounts, PTO, 401k plan.
THE ROLE YOU WILL PLAY:
Develop and enhance the customer experience across the organization.
Oversee a team of managers, to assist in improving efficiency and quality of service.
Provide leadership for a team of customer service professionals.
Work side-by-side with multiple teams to improve processes.
Monitor KPIs (key performance indicators).
Develop and implement training programs.
Handle escalated customer service issues.

Read the full job description and apply online on the recuiter's web-site

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