Our team members are critical to promote Kessler's Customer Commitment by providing Unmatched Customer Service; Unmatched Quality & Freshness; and Unmatched Presentation & Cleanliness.
Our team members must be willing to provide speedy, friendly, helpful, and thankful service to our customers.
Every team member must be able to fulfill the responsibilities below.
Requirements •Cleaning - Cashier's lane is clean and ready for customers during shift.
•Fast & Friendly Service - Engaging our customers with friendly service.
•Greeting & Thanking - Cashier greets customers (if they found everything, if being sent out with parcel, fuel perks card) and thanks them when finished with transaction.
•Price Accuracy - Ensuring the price accuracy at the POS for the customer.
•Drawer Accuracy - Balanced till & counting back change to customer.
•Outgoing - Friendly, talkative, and engaging with the customer.
Comfortable being the face of the Customer Care department.
Has a passion for helping customers.
•Program Expert - Knowledge and proper use of company programs (examples; fuel perks, voucher, coupons, and triple coupon Sunday).
•Transaction Expert - Able to tender transaction (cash, check, charge account, voucher, credit card, WIC, EBT).
•Must have open availability with nights, weekends and holidays.
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