Description:
Position Description We are looking to fill an entry-level Customer Service Technician Role.
(0-2 years exp.) This Role would be responsible for ensuring that customers, distributors, and service providers receive professional, courteous support with regard to the company's products, software, and services.
Through email and telephone calls, the position is responsible for remotely diagnosing problems and determining a resolution, managing the processing of spare part orders, as well as handling customer inquiries, warranty claims, and resolution of customer issues.
This position is also responsible for initiating requests for field service, providing estimates and processing parts orders, and providing remote diagnostics for the customer base.
Schedules and Coordinates the service and the return of products using established RMA practices in an efficient and timely manner.
Follows established company guidelines on servicing and repairs/returns.
Responsibilities Be the main point of contact for customers and service providers.
Process all customer service orders in a timely manner, and maintain customer logs, records, and files.
Analyze customer problems and implement appropriate corrective action to initiate field service if necessary.
Track and report on warranty issues, parts, and customer returns.
Respond to alerts generated by our CLEAN software system.
Monitor and proactively repair key account fleets as identified by management.
Troubleshooting skills and willingness to learn and understand nuances of product design and operation.
(training provided) Ability to accurately communicate technical information (written and verbal).
Excellent organizational skills with the ability to work independently and on multiple tasks.
Ability to maintain a positive customer-focused attitude at all times.
Experience with SalesForce or similar CRM software is a plus.
Project management experience is a plus.
Location This position is located at Bigbelly HQ in Needham, MA Requirements:
PI365f7cc7e3dd-25448-#7
Receive real-time job alerts and never miss the right job again
United States - SC - SC - Greenville
March 5, 2024
Inspire health. • Serve with compassion. • Be the difference. Job Summary Provides clinical direction for all aspects of patient care in an acute inpatient setting, fostering patient/family centered care. • Demonstrates clinical competency utilizing evidence-based practices/research in all areas of...
United States - SC - SC - Columbia
March 5, 2024
Inspire health. • Serve with compassion. • Be the difference. Job Summary Provides clinical direction for all aspects of patient care in an acute inpatient setting, fostering patient/family centered care. • Demonstrates clinical competency utilizing evidence-based practices/research in all areas of...
United States - SC - SC - Easley
March 5, 2024
Inspire health. • Serve with compassion. • Be the difference. Job Summary Provides clinical direction for all aspects of patient care in an acute inpatient setting, fostering patient/family centered care. • Demonstrates clinical competency utilizing evidence-based practices/research in all areas of...
United States - SC - SC - Rock Hill
July 2, 2024
Exclusive to teams Work for yourself, see the country and set your own schedule. Through our exclusive lease purchase program,you can own a new 2023/2024 tractor with no money down, no minimum credit requirements and flexible financing options.Payments are deducted from your weekly settlement for...
United States - SC - SC - Simpsonville
April 18, 2024
Inspire health. Serve with compassion. Be the difference. Job Summary Provides routine, standardized nursing care for patients under the supervision of the physician. Accountabilities • Assists physicians with examinations, procedures and other activities related to direct patient care. • Arranges...
United States - SC - SC - Seneca
March 5, 2024
Inspire health. • Serve with compassion. • Be the difference. Job Summary Under the direction of a Registered Nurse/Physician, provides nursing care for patients. • Assumes responsibility for data collection related to patient status, on-going monitoring, measuring, and documentation of patient...
United States - SC - SC - Greer
May 9, 2024
Inspire health. • Serve with compassion. • Be the difference. Job Summary Under the direction of a Registered Nurse/Physician, provides nursing care for patients. • Assumes responsibility for data collection related to patient status, on-going monitoring, measuring, and documentation of patient...
United States - SC - SC - Greer
May 22, 2024
Inspire health. Serve with compassion. Be the difference. Job Summary Provides care for a specific patient population with various types of chronic wounds and their advanced wound care treatments. Serves as a resource for other health care professionals, patients, families and the community....
United States - SC - SC - Winnsboro
March 8, 2024
Inspire health. Serve with compassion. Be the difference. Job Summary Provides routine, standardized nursing care for patients under the supervision of the physician. Bonus This position is bonus eligible, follow this link for details. 1) Assists physicians with examinations, procedures and other...
United States - SC - SC - North Charleston
July 2, 2024
Exclusive to teams Work for yourself, see the country and set your own schedule. Through our exclusive lease purchase program,you can own a new 2023/2024 tractor with no money down, no minimum credit requirements and flexible financing options.Payments are deducted from your weekly settlement for...
United States - SC - SC - Greenville
March 5, 2024
Inspire health. Serve with compassion. Be the difference. Job Summary Under the direction of a Registered Nurse/Physician, provides nursing care for patients. Assumes responsibility for data collection related to patient status, on-going monitoring, measuring, and documentation of patient responses;...
United States - SC - SC - Clinton
June 26, 2024
Inspire health. • Serve with compassion. • Be the difference. Job Summary Provides clinical direction for all aspects of patient care in an acute inpatient setting, fostering patient/family centered care. • Demonstrates clinical competency utilizing evidence-based practices/research in all areas of...
United States - SC - SC - Simpsonville
March 5, 2024
Inspire health. • Serve with compassion. • Be the difference. Job Summary Provides clinical direction for all aspects of patient care in an acute inpatient setting, fostering patient/family centered care. • Demonstrates clinical competency utilizing evidence-based practices/research in all areas of...
United States - SC - SC - Easley
March 11, 2024
Inspire health. • Serve with compassion. • Be the difference. Job Summary Provides clinical direction for all aspects of patient care in an acute inpatient setting, fostering patient/family centered care. • Demonstrates clinical competency utilizing evidence-based practices/research in all areas of...
United States - SC - SC - Charleston
July 2, 2024
Exclusive to teams Work for yourself, see the country and set your own schedule. Through our exclusive lease purchase program,you can own a new 2023/2024 tractor with no money down, no minimum credit requirements and flexible financing options.Payments are deducted from your weekly settlement for...
United States - SC - SC - Lexington
June 3, 2024
Inspire health. Serve with compassion. Be the difference. Job Summary Provides clinical direction for all aspects of patient care in an ambulatory setting under the direction of the physician, Advanced practice provider, or physician resident. Demonstrates clinical competency utilizing evidence...
United States - SC - SC - Seneca
March 8, 2024
Inspire health. Serve with compassion. Be the difference. Job Summary Provides routine, standardized nursing care for patients under the supervision of the physician. Bonus This position is bonus eligible, follow this link for details. 1) Assists physicians with examinations, procedures and other...
United States - SC - SC - Columbia
March 5, 2024
Inspire health. Serve with compassion. Be the difference. Job Summary Provides clinical direction for all aspects of patient care in an acute inpatient setting, fostering patient/family centered care. Demonstrates clinical competency utilizing evidence-based practices/research in all areas of the...
United States - SC - SC - Greer
May 9, 2024
Inspire health. Serve with compassion. Be the difference. Job Summary Provides care for obstetrical and infant patients though education/consultation. Functions as a resource for patients, families, staff and community.Provides care for obstetrical and infant patients though education/consultation....
United States - SC - SC - Columbia
March 5, 2024
Inspire health. Serve with compassion. Be the difference. Job Summary Provides clinical direction for all aspects of patient care in an acute inpatient setting, fostering patient/family centered care. Demonstrates clinical competency utilizing evidence-based practices/research in all areas of the...
United States - SC - SC - Sumter
April 25, 2024
Inspire health. Serve with compassion. Be the difference. Job Summary The hospice registered nurse utilizes the nursing process to provide hospice and palliative care to the terminally ill patient, regardless of their age, and supportive care to the patient's family in the Hospice House. • Adheres...
United States - SC - SC - Simpsonville
March 5, 2024
Inspire health. • Serve with compassion. • Be the difference. Job Summary Provides clinical direction for all aspects of patient care in an acute inpatient setting, fostering patient/family centered care. • Demonstrates clinical competency utilizing evidence-based practices/research in all areas of...
United States - SC - SC - Easley
March 5, 2024
Inspire health. • Serve with compassion. • Be the difference. Job Summary Provides clinical direction for all aspects of patient care in an acute inpatient setting, fostering patient/family centered care. • Demonstrates clinical competency utilizing evidence-based practices/research in all areas of...
United States - SC - SC - Travelers Rest
April 17, 2024
Inspire health. • Serve with compassion. • Be the difference. Job Summary Provides clinical direction for all aspects of patient care in an acute inpatient setting, fostering patient/family centered care. • Demonstrates clinical competency utilizing evidence-based practices/research in all areas of...
United States - SC - SC - Clinton
June 26, 2024
Inspire health. • Serve with compassion. • Be the difference. Job Summary Under the direction of a Registered Nurse/Physician, provides nursing care for patients. • Assumes responsibility for data collection related to patient status, on-going monitoring, measuring, and documentation of patient...
United States - SC - SC - Lexington
July 1, 2024
Inspire health. • Serve with compassion. • Be the difference. Job Summary Directs and supervises clinical functions and activities of the department or group of practices; Implements and interprets policies, standards, and regulations for personnel, patients and families. Accountabilities • Partners...
United States - SC - SC - Greenville
March 5, 2024
Inspire health. Serve with compassion. Be the difference. Job Summary Provides routine, standardized nursing care for patients under the supervision of the physician. • This job requires regional travel across all Prisma Health sites. Accountabilities • Assists physicians with examinations,...