Description: The Branch Manager position is responsible for the daily operations of the branch. This includes permitting and interconnection, scheduling, funding projects, customer service, and coordination with the Foreman, Electrician, and Install Crew. This is a unique role that requires organizational skills and the ability to multitask and solve problems. The right candidate should have a strong attention to detail and have good customer communication skills. This person should be able to take initiative and work through customer service issues to provide an excellent customer experience.
Essential Job Functions
Manage daily branch operations
Manage building and electrical permits
Manage utility interconnection agreements
Coordinate with HOA's on requirements for solar installations
Create weekly installation schedule in an effort to hit branch goals
Schedule building and electrical inspections
Resolve post install issues with customers and address customer questions and concerns
Coordinate with foreman, installers and inspectors on post install issues
Maintain inspector relationships
Maintain vendor relationships
Maintain vehicles, equipment and personal protective equipment
Review projects pre-installation for additional work and special parts
Review projects post-installation for completion and push projects to funding
Print Permits and compile install packets
Coordinate with foreman and supply chain manager for ordering material
Assist with receiving orders and stocking warehouse
Maintain office and warehouse cleanliness
Fill in for other branch roles where needed
Communicate with the corporate office for support
Maintain company culture
Requirements: 3+ years of management or leadership experience required
Previous experience in the solar industry, preferred
Excellent computer skills and experience with customer management software
Ability to multitask, prioritize, and manage time efficiently
Ability to mentor and lead a team of individuals
Experience with compiling and following budgets and goals
Critical thinking and problem solving ability
Ability to provide excellent customer service
High attention to detail and quality
Strong communication and interpersonal skills
Ability to maintain a professional attitude
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