Remote work from home ; Customer Service Excellence Remote

RealIT s
US - Pennsylvania - Springfield
June 29, 2024
Telecoms

Location

Telecommute, Telecommute

Category

Customer Service

Work Hours

Varies based on client opportunity

Revenue/Pay

$9 - $14 per hour
DESCRIPTION

Leverage your computer skills to provide customer service, from home!

RealIT's connects you to the Arise platform without paying the business start up fees.

When you join RealIT's , an Arise IBO, you will be considered an Independent Contractor to the IRS. This means that you are responsible for your own taxes. You will receive a 1099 for your work from home services throughout the year. Please remember it is your responsibility to file your taxes with the IRS annually. You choose your program which has a training class fee. You are not paid for training, but special financial assistance is available to apply to course fees if approved.

About Arise

Arise connects small call center companies, with people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss.

Register to use the Arise Platform, and have the freedom to be your own boss! Benefits of registering to use the Arise Platform:

Be your own boss, and work from home with RealIT's as your sponsor and support team behind you the entire way
Schedule your work around your life, not the other way around
Extra money for holidays or escape the 9-to-5

WHAT TO EXPECT:

A day in the life using the Arise Platform to provide service:
• Providing contact center services from home
• Supporting some of the largest companies in the world
• Documenting all issues, resolution and follow up actions
• Learning about products and services to accurately and efficiently resolve customer inquiries on the first contact
WHAT IT TAKES TO SUCCEED:
• Quiet place to work set up in your home.
• Excellent PC and computer skills.
• The ability to navigate multiple computer programs.
• Great customer service and communication skills.
EDUCATION NECESSARY:

No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss.
WHAT YOU'LL BE DOING:

Providing great inbound customer support for amazing global brands.

To get started please submit your resume and confirm your computer meets the Arise standards below

Requirements for CSP's

Below are the technical requirements you will need for Arise. The requirements for before and after training varies slightly. In training you will only need a USB Headset, Computer and Internet. After completing training and you are servicing the client all requirements must have been met.

Please note that these requirements are standard and may vary depending on which client you pick to start training with. It is always good to complete the Arise Profile and Background Check to see the list of client and determine which client require above standard hardware requirements. If you already have a profile, login and open the clients PDF or if you need to create one visit our careers page.

Desktop or Laptop

You can use either a Desktop or Laptop to service any of Arise clients. The computer will need to meet a minimum spec requirement which is a Dual-Core CPU with 2.8GHz and 4GB's of RAM with Internet Connection. You must be hardwired into the Desktop or Laptop.
USB Headset

You will need a USB Headset which plugs into your desktop or laptop via a USB port. This will be your headset throughout all of training and for coaching after training.

Located in the Melbourne, Florida area, our Arise Careers Work From Home program is not available for residents of California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin.
• Financing available upon approval.
Associated topics: from home, from your home, full time remote, remote opportunity, telecommuting contracting, wfh possible, work at home, work at home position, work from home employee, work online

Read the full job description and apply online on the recuiter's web-site

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