Medical Billing & Collections Generalist

Rotech Healthcare Inc
US - Pennsylvania - Mifflinburg
July 2, 2024

OVERVIEW:

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

JOB INFORMATION:

Summary

We are seeking a dedicated Billing Collection Generalist for our Billing Center. In this position you are responsible for the completion of special projects as assigned by the Billing Center manager (BCM) or supervisor (BCS), working directly with them to ensure all projects are handled effectively and efficiently.

Pay starting at $15

Mon - Fri scheduled shift / flex hours between 7am - 5pm
Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval
Must live in the US and live within 60 miles of the Rotech Location

Essential Duties and Responsibilities

All manual re-billing audits are reviewed for accuracy and turned into supervisor for approval before posting, insures release of claim
Contacts payer, patient or location as appropriate
Documents all work done in iWorkQ via notes and patient notes in eIntake
Ensures good communication with locations and payers
Processes all adjustments within iWorkQ
Processes doctor and insurance changes in eIntake
Reports to BCC Supervisor any payer trends preventing payment
Resolves emails from BCC Supervisor/BCM within 48 hours
Reviews patient information in IMBS and eIntake to determine why the claim is unpaid
Reviews patient information in IMBS to determine if an adjustment is valid
Special Projects as assigned by the BCD with specific instructions as to how to complete and when to complete by
Works with BCC Supervisor and Team Lead on resolution of payer and patient issues
Performs other duties as assigned

QUALIFICATIONS:

Employment is contingent on

Background investigation (company-wide)
Drug screen (when applicable for the position)
Valid drivers license in state of residence with a clean driving record (when applicable for the position)

Education and/or Experience

High school diploma or GED equivalent
One to three years of related prior work experience in a team-oriented environment
Experience in medical field and administrative record management, preferred
Strong customer service background

Skills, Knowledge and Abilities

Accurately perform simple mathematical calculations
Effectively communicate in English; both oral and written
General knowledge of federal payer program regulations and guidelines
Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Knowledge of medical billing practices and of billing reimbursement, preferred
Maintain confidentiality, di.

Read the full job description and apply online on the recuiter's web-site

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