US - Pennsylvania - Middlebury Center
June 26, 2024
Novo Building Products is an industry-leading manufacturer and distributor of stair parts, mouldings, doors, and specialty millwork, along with a variety of board products. Based in Zeeland, Michigan, Novo Building Products operates Ornamental Decorative Millwork, L.J. Smith Stair Systems, and Novo Direct.
Just as our products are used to build something new and inspire others to make living spaces more beautiful, we endeavor to impact the people and communities we touch every day positively.
Position Summary
The basic function of this position is to provide full store service to Novo Distribution's (dba Empire) National Home Center (NHC) account in a "territory" of stores. Duties include but are not limited to: merchandising product within the stores (zone recover), culling and writing credits for damaged or defective product, cycle/" focus" counts, controlling customer inventories for maximum turns with minimum stock-outs, recommending new products when appropriate, addressing customer concerns, stocking replenishment orders on a weekly basis in select stores, and periodically conducting resets and/or training on the Company's products. This is NOT a sales role.
Pay is $42,000 per year, plus a monthly car allowance, mileage, benefit on day one, bonus potential
Essential Responsibilities -
Travel to assigned stores within "Territory" on a regular, pre-determined call schedule to service the store. May be required to travel to additional stores outside of the assigned Territory.
Manage strong relationships with store personnel (store management, red vest, MST, etc.)
Maintain accurate inventory by making focus and cycle counts adjustments and/or notifying customers of necessary changes when appropriate.
Maintain appearance of Company's product in the store by cleaning, culling, placing suggested orders, preparing returns and credits and making sure point-of-purchase materials are up to date and in-place.
Provide training to store personnel on the Company's products and services.
Analyze performance, product mix, market conditions, and new product opportunities and recommend changes when appropriate.
Facilitate store reset activity with the NHC Store Planning Team as required.
Stock replenishment orders as assigned within 48 hours of delivery to store (may be required to stock additional stores as needed).
Manage all expenses per corporate policies and procedures.
Demonstrate high standards of conduct, professionalism, courtesy, ethics, and "can do" attitude when representing the Company.
Basic Qualifications (Required)
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