Job Summary:
Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Responsible for ensuring the proper
Job Responsibilities:
Patient Experience
Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal.
Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.
Operations
Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload.
Ensures the pharmacy operates in accordance with regulations, company policies and standards. Responsible for establishing procedures that promote the efficient workflow of the pharmacy including overseeing the staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for the opening and closing of the pharmacy and shift change and scheduling duties.
Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.
Collaborates with Store Manager to define and develop new strategic business opportunities.
Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff. Seeks new and better ways to further promote productivity.
Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and conducts or participates in 3rd party audits.
Follows-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions.
Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services.
Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines.
Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and changes to the layout to ensure a functioning, presentable and efficient pharmacy.
Prepares, maintains and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g. operating statements, performance indicator reports, supervision notes, deletions, transfers, etc.).
People & Performance Management
Collaborates with store manager on pharmacy staff hiring and carries out discipline and termination as necessary.
Partners with Store Manager to establishing expectations and goals while promoting teamwork. Monitors and recognizes pharmacy employee progress and implements rewards programs while fostering a shared vision. Optimizes patient experience through focused coaching and performance behaviors.
Manages pharmacy staff performance by conducting formal performance reviews, oversees and ensures the training of pharmacy employees (e.g., using the correct processes and tools in order to drive efficiency in the pharmacy, leading and driving technician tasks and activities). Ensures compliance with employment laws.
Identifies and develops high potential team members and collaborates with store manager to proactively managing career progression.
Addresses employee relations concerns and maintains morale by checking on employee welfare, addressing complaints, conflicts and ensures positive employee management relationship.
Training & Personal Development
Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations to provide such clinical services.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance and business acumen.
Obtains necessary certifications, education credits and training, including learning modules, as required by the Company.
Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages healthcare supervisor and store manager as mentor and coach.
Communications
Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
Business Performance Management
Responsible for analyzing performance data including pharmacy financial, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy perform.
United States - OK - OK - Tulsa
July 3, 2024
Stability Healthcare is seeking a travel Speech Language Pathologist for a travel job in Tulsa, Oklahoma. & Requirements • Specialty: Speech Language Pathologist • Discipline: Therapy • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel *$600 travel bonus *Day 1...
United States - OK - OK - Tulsa
July 3, 2024
MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality Long Term Acute Care registered nurse for a travel assignment with one of our top healthcare clients. • Interested in learning more about this job Scroll down and find out what skills, experience and...
United States - OK - OK - Ardmore
July 3, 2024
• The OTS Sales Associate is responsible for securing incremental availability of our Pepsico Beverages Portfolio within a variety of customer channels via strategic selling solutions. • Products in this portfolio include, but are not limited to, Pepsi, Gatorade, Tropicana, Frappuccino, Rockstar and...
United States - OK - OK - Elk City
July 1, 2024
Company SummaryDISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. • Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are...
United States - OK - OK - Tulsa
July 3, 2024
Your adventure starts here with PRN Healthcare! Take control of your career with a travel contract or local contract. Our recruiters are trained matchmakers. By building authentic relationships, we get to know your wants, needs, and everything in between when it comes to your next contract. Armed...
United States - OK - OK - Tulsa
June 16, 2024
CDL-A Owner Operator Truck Driver Job - Tulsa, Oklahoma OTR CDL-A OWNER OPERATOR - Avg up to $316,000 / Yr Enjoy your view from the top!We offer the miles, we offer the support, and we offer the equipment you need to stay ahead in the owner-operator world. Join up with Skyview and get a view from...
United States - OK - OK - Tulsa
June 30, 2024
Em Way Inc is partnering with Owner Operators! . HERE'S WHAT WE OFFER OUR OWNER OPERATORS At EM Way, we are always excited to grow and expand our network of owner operators and customers. Our continued growth is credited to our loyal and hard working Owner Operators. We have consistent and reliable...
United States - OK - OK - Muskogee
July 3, 2024
Flight Paramedic We're hiring a Flight Paramedic to work with our team of air transportation experts to safely transport patients to and from medical facilities as well as scene call work. • Safety, effective and efficient patient care is a key pillar of our services, therefore you'll work on a...
United States - OK - OK - Durant
June 1, 2024
Class A Flatbed Truck Driver Job - Durant, Oklahoma Experienced CDL-A Flatbed Truck Drivers: Choose how you want to be paid in Montgomery s FREEDOM TO CHOOSE fleet! With various commodities and lanes, Montgomery Transport offers flexibility on how YOU want to get paid: percentage or CPM! Our Freedom...
United States - OK - OK - Oklahoma City
July 3, 2024
• Nomad Health seeks an experienced Infusion Therapy registered nurse for a travel assignment in OK. • Take the next step in your healthcare career and join Nomad Health as a Infusion Therapy travel nurse. As a traveler with Nomad, you get access to industry-leading pay, outstanding benefits, and...
United States - OK - OK - Tulsa
July 3, 2024
Vibra Travels is seeking a travel nurse RN Med Surg for a travel nursing job in Tulsa, Oklahoma. & Requirements • Specialty: Med Surg • Discipline: RN • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel VIBRA TRAVELS is looking for a CORPORATE TRAVEL...
United States - OK - OK - Ada
July 3, 2024
Healthcare Support is seeking a travel Pharmacist for a travel job in Ada, Oklahoma. & Requirements • Specialty: Pharmacist • Discipline: Allied Health Professional • Start Date: 07/15/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days, flexible • Employment Type: Travel • Perks:...
United States - OK - OK - Lawton
July 3, 2024
Locum Tenens Dentist Opportunities • $900 per day plus housing and transportation • Start your assignment as soon as 7 business days. Job Benefits • Stress-free onboarding process • Flexible scheduling • Simplified Credentialing process; 7 business days. • Dental malpractice insurance • Dedicated...
United States - OK - OK - Tulsa
July 3, 2024
Saint Francis Health System is seeking a per diem / prn Respiratory Therapist for a per diem / prn job in Tulsa, Oklahoma. • & Requirements • Specialty: • Respiratory Therapist • Discipline: • Allied Health Professional • Start Date: • ASAP • Duration: • Ongoing • Employment Type: • Per Diem Current...
United States - OK - OK - Tulsa
July 3, 2024
Identifies, processes, and documents laboratory specimens for the purpose of assessing and monitoring patient status. • Minimum Education: • Baccalaureate Degree in Medical Technology or in a related biological/chemical science from an accredited college Medical Technologist, Technologist, Medical,...
United States - OK - OK - Oklahoma City
June 30, 2024
Em Way Inc is partnering with Owner Operators! . HERE'S WHAT WE OFFER OUR OWNER OPERATORS At EM Way, we are always excited to grow and expand our network of owner operators and customers. Our continued growth is credited to our loyal and hard working Owner Operators. We have consistent and reliable...
United States - OK - OK - Tulsa
July 3, 2024
Health Advocates Network-Allied is seeking a travel Radiology Technician for a travel job in Tulsa, Oklahoma. & Requirements • Specialty: Radiology Technician • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 12 weeks • 40 hours per week • Shift: 8 hours, days • Employment...
United States - OK - OK - Oklahoma City
June 25, 2024
CDL-A Owner Operator Driver Job - Warr Acres, Oklahoma CDL-A Owner Operator OTR Jobs Open Now Enjoy the freedom and independence to run your own business with GreatwideAs a large, financially secure carrier and member of The Evans Network of companies, Greatwide can offer CDL-A owner operator OTR...
United States - OK - OK - Oklahoma City
July 3, 2024
SUMMARY: • The Furnace Operator is an important member of the manufacturing team and controls and operates atmospheric brazing and heat-treating furnaces. This is one of the most critical production functions at the Oklahoma City Business Unit. The operator must be highly dependable and safety...
United States - OK - OK - Lawton
July 3, 2024
Skyline Med Staff Nursing is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Lawton, Oklahoma. & Requirements • Specialty: Cardiac Cath Lab • Discipline: RN • Start Date: 07/18/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel...
United States - OK - OK - Oklahoma City
July 3, 2024
Appuyez sur la touche de tabulation pour slectionner le lien Passer au contenu. • Slectionnez la frquence (en jours) de rception dune alerte: • Slectionnez la frquence (en jours) de rception dune alerte: • Exprience requise: • Jeune professionnel - jusqu' 5 ans • N de l'offre: • 75360 • Rechercher...
United States - OK - OK - Lawton
July 3, 2024
Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. • What do we mean by that, you ask? We mean that w Delivery, Delivery Driver, Expert, Restaurant,...
United States - OK - OK - Miami
June 10, 2024
Regional Class A Dry Van Truck Driver Job - Miami, Oklahoma CDL-A Regional Truck Driver - Top Earners Make $118,000/year! CDL-A Truck Drivers: • Join one of America s best fleets on regional runs pulling steady dry van freight!Being named one of America s Best Fleets to Drive For 7 consecutive years...
United States - OK - OK - Tulsa
July 1, 2024
TravelNurseSource is working with AHS NurseStat to find a qualified Med/Surg RN in Tulsa, Oklahoma, 74101! • Pay Information • $1,970 per week • About The Position • NurseStat is looking for a Long Term (Travel) Med - Surg/Tele RN in Tulsa, OK. • This is a 13 week assignment scheduled to start on...
United States - OK - OK - Duncan
July 3, 2024
OneStaff Medical is seeking a travel Physical Therapist for a travel job in Duncan, Oklahoma. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 9 hours, days • Employment Type: Travel "*Weekly amount stated in...
United States - OK - OK - Tulsa
July 3, 2024
Advantis Medical is seeking a travel nurse RN Med Surg for a travel nursing job in Tulsa, Oklahoma. & Requirements • Specialty: Med Surg • Discipline: RN • Duration: 13 weeks • 48 hours per week • Shift: 12 hours, days • Employment Type: Travel Advantis Medical, the #1 rated travel nurse agency, is...
United States - OK - OK - Coyle
July 2, 2024
About the facility An addiction medicine clinic is seeking a psychiatrist for locum tenens coverage. About the facility location From treasure-filled museums to fun and funky festivals, outdoor recreation to loads of shopping and so much more, discover all there is to do while on assignment in...