Operational Support Coordinator Technical Projects

Entering the tech field at an office setting can open various opportunities depending on your interests, skills, and the company's needs. The role of Operational Support Coordinator, Technical Projects is outlined below:
• Operational Support Coordinator, Technical Projects
• Responsibilities:
• Provide basic technical support to end-users.
• Troubleshoot basic hardware and software issues.
• Assist with network connectivity problems, where applicable.
• Managing Outlook distribution lists and permissions, where applicable.
• Hardware setup for new employees and moves.
• Support network security measures incl. local bi-annual audits
• Collaborate with HUB Corp IT Business Partner on projects.
• Assist in planning, executing and communications on HUB IT projects.
• Track project progress and ensure deadlines are met.
• Maintain project documentation and reports
• Miscellaneous administrative duties/projects as needed
• Provide clerical and administrative support to operations and client service departments.
Key Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
• Team Work - Supports all organizational departments in a collaborative effort for everyone to succeed.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Quality Management - Demonstrates attention to detail.
• Project Management - Ability to lead and contribute to team and adhere to deadlines.
• Customer service orientation.
• Strong communication and problem-solving skills.
• Advanced knowledge of operating systems and office software (Microsoft products, Adobe, etc.).
• Familiarity with networking basics.
• Analytical skills.
• Willingness to learn and adapt to new technologies.
• Ability to work independently and as part of a team.
• Strong organizational and documentation skills.
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education
• 3 to 6 months of prior office experience preferred
• Experienced with IT - Computer systems
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events.
Other Requirements:
• Must hold a valid Driver's License
• Dependable transportation
• Public Speaking/Language Skills:
• + Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively customers and teammates.
• Bilingual in English and Spanish a big plus.
• Math Skills:
• + Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Reasoning Ability:
• + Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Computer Skills:
• + To perform this job successfully, an individual should be proficient in Adobe, Microsoft Office including Excel, Word and Power Point; follow guidelines on working in BMS (EPIC) for premium efficiency with your team.
• About Us
• HUB International is a recognized global leader dedicated to helping individuals and
companies navigate risk and manage the complexities of insurance.
_Ranked 5th among the World's Largest Brokers by Business Insurance_
1. _Ranked 9th as a Top Global Broker by Best's Review_
• Join the HUB team!
• Apply today!
• Department Account Management & Service
Required Experience: Less than 1 year of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here atol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
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Hi, we're HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected - through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.