Home Energy Program Coordinator

NOCO
US - New York - Tonawanda
July 1, 2024

Company: NOCO Energy Corp

Position: Home Energy Program Coordinator

Location : Tonawanda, NY

Compensation: $23.00-$25.00 per hour

Celebrating over 90 years in business, NOCO is proudly positioned at the forefront of energy innovation. With a foundation built on integrity, we are family-owned and community-focused.
If you feel you have the drive, dedication and passion required to be part of the NOCO family, we encourage you to apply today.

Job Summary

The Home Energy Coordinator is primarily responsible for the administrative coordination and management of home energy assessment and insulation activities. This includes dispatching assessments and installs, managing all necessary paperwork, and handling submissions to the New York State Energy Research and Development Authority (NYSERDA). The role requires strong organizational skills, attention to detail, and the ability to communicate effectively with both internal teams and external stakeholders.

Duties/Responsibilities
Coordinate home energy assessments and insulation installs with homeowners and internal teams.
Monitor the master schedule to ensure timely completion of assessments and insulation with coordination of other involved NOCO business units (HVAC, lighting, etc).
Communicate effectively with homeowners to confirm appointments and provide necessary pre-assessment information.
Assist assessors in preparing for site visits, including ensuring they have all necessary tools, equipment, and documentation.
Monitor the progress of assessments and provide support to resolve any issues that arise during the process.
Review assessment surveys for accuracy, completeness, and compliance with NYSERDA guidelines.
Ensure all required paperwork and documentation for NYSERDA is completed accurately and submitted on time.
Maintain up-to-date knowledge of NYSERDA programs, incentives, and compliance requirements.
Coordinate with NYSERDA representatives to address any issues or discrepancies in submissions.
Track and report on the status of all submissions to ensure compliance and successful processing.
Serve as the primary point of contact for homeowners throughout the assessment process.
Address and resolve any customer complaints or concerns promptly and professionally.
Prepare regular reports on assessment activities, including key performance indicators and compliance metrics.
Analyze data to identify trends and areas for improvement in the assessment process.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company

NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Education and Experience AS Degree or higher education, or equivalent related experience
Minimum 2 years in administrative support position
Experience in related industry (HVAC, plumbing, etc.)
Experience with NYSERDA programs and requirements is highly desirable.
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Team oriented
Proficient computer skills, word/excel
Positive "Can Do" attitude
High desire for team success and customer satisfaction
Problem Solver
Eagerness to learn about and assist with new products and services.
Proficient with Microsoft Office Suite or related software
Able to sit for prolonged periods at a desk and work on a computer
Able to lift up to 10 pounds at times
What We Offer Competitive compensation package
Generous medical insurance offerings
Dental and vision plans
Company-paid life insurance
Company-paid short-term disability
401(k) with company match
Health savings accounts
Generous Paid Time Off policies
7 paid holidays
Employee and family assistance program
Company-paid training
Safety incentives
Years of service incentives

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

Registered Nurse Full Time and PRN

Willcare

United States - NY - NY - Maplecrest
June 7, 2024

We are hiring a Full Time Registered Nurse to work with our aides providing 1:1 patient care in client homes in the Lake Katrine, NY area. We have a variety of hours available and offer benefits, flexible schedules, and weekly pay. $1000 loyalty bonus! Pay: $45+ At Willcare, a part of LHC Group, we...

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now