Field Service Representative

VOLT
US - New York - East Amherst
July 2, 2024
Customer Services

Volt is immediately hiring for Field Service Representative in Amherst, NY.The Impact You'll Make in this Role

This position is responsible for providing world class customer service during the provision, return and servicing of medical equipment inclusive of responding to product inquiries or other identified customer needs. The daily responsibilities encompass the preparation of medical equipment for patient use to include sanitization and disinfection, quality control testing, preparation for use and transportation of the equipment to and from customer locations utilizing a company provided vehicle. In addition to preparation and provision of medical equipment, employees in this function are required to learn and operate within the company defined policies and procedures to maintain compliance with the regulated requirements for medical devices. Additional responsibilities include ownership and execution of at minimum one key service center process, such as inventory management.

As a Field Service Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

Supporting customers to include patients and hospital staff on a regular basis
Providing superior customer service with customer centric solutions
Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery
Supporting inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as needed
Loading and unloading medical equipment from company vehicles.
Attending training and other scheduled business functions which will require commercial air travel

Company Vehicle

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.

This is a full time opportunity.

Your Skills and Expertise

Two (2) years of customer service experience in a private, public, government, or military environment
Current and Valid Drivers license due to this position requires driving
Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)
High School Diploma/GED or higher required
Must provide proof of COVID vaccination prior to start

Pay Rate:
$23.67 per hour

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits:
Volt offers benefits (based on eligibility) that include the following:
health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) -#-#. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable law

Job ID :
429822
Associated topics:
call center, client service, coordinator, customer care representative, intern, phone, platform support, product support, representante de servicio al cliente, technical assistant

Read the full job description and apply online on the recuiter's web-site

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