Case Manager Case Management

RiseBoro Community Partnership
US - New York - Brooklyn
July 8, 2024

Job DetailsJob Location
1175 GATES AVENUE - BROOKLYN, NY

Position Type
Full Time

Education Level
Bachelor

Salary Range
$31.87 - $33.52 Hourly

Travel Percentage
None

Job Shift
Day Shift

Job Category
Nonprofit - Social Services

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under the general supervision of the Case Management Supervisor and/or the Program Director, the Case Manager will help elderly clients manage their healthcare and social service needs by assisting them in accessing services. Additionally, the Case Manager will actively advocate for clients and provide quality case management services. Specific duties and responsibilities include:

Actively coordinate day-to-day on-site services for tenants on their caseload and ensure all service provision is representative of RiseBoro's mission
Conduct in-home assessment/reassessment with elderly clients and develop comprehensive care plans including assessment of informal and formal supports
Provide comprehensive ongoing case management services including information, case assistance, entitlement counseling, referral, supportive contact, advocacy, and crisis intervention
Prepare up-to-date records and client case files, unit entries, and outcomes, including personal and eligibility information, records of services provided, and all relevant correspondence
Accurately maintain client records and enter necessary service information in the computerized client database
Work collaboratively with internal team and community partners to ensure homecare activities are coordinated as needed
Initiate referrals and coordinate deliveries with homebound meal agencies
Participate in all training as recommended and required i.e., mandatory DFTA training, etc.
Other related duties as required by the Case Management Supervisor and/or Program Director

COMPETENCIES

Bilingual English/Mandarin speaker required
Experience in providing EISEP case management or social services to elderly clients s a plus
Familiarity with entitlement and benefits and procedures for applications, especially in working with elderly clients
Ability to work in-person and remotely as needed
Excellent oral and written communication skills
Excellent interpersonal skills
Ability to work independently and collaboratively as a team
Excellent organizational skills and attention to detail
Strong customer service and interpersonal skills
Ability to problem solve and manage time effectively
Commitment to RiseBoro's mission, vision, and values
Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
Demonstrated commitment/passion for serving the elderly and/or supporting communities who have experienced systemic oppression and/or bias (i.e., people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.)

EDUCATION and EXPERIENCE

Master in Social Work preferred
Bachelor's Degree in social work, psychology, or a related human services field of study required

(EEO)/AFFIRMATIVE ACTION POLICY STATEMENT

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.

Read the full job description and apply online on the recuiter's web-site

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