*Spa Shift Manager*
* *
Job Locations US-NV-RENO ID2021-15319 Employment TypeFull-Time *Overview*
The Atlantis Casino Resort Spa, Northern Nevada's #1 Destination Resort, has an outstanding opportunity for an experienced Spa Shift Manager for our European-style Spa & Salon.
The successful candidate will be responsible for directing, managing, and providing leadership and direction to the spa operation on an assigned shift.
Our Spa/Salon provides a wide variety of services including manicures, pedicures, hair services, nails, makeup consultation, massages, facials, and body wraps.
*Responsibilities*
* Hire, train, evaluate and manage Spa Team Members.
* Monitor operational activities and issues daily and shift by shift within the spa facilities.
* The Assistant Spa Manager will resolve guest challenges with effective solutions while being mindful of delivering superior guest service.
* Maintain current knowledge of all spa services, pricings, offerings, schedules, specials, and other services
provided at the spa.
* Assist in developing and executing marketing initiatives.
* Oversee the maintenance of the spa including overall cleanliness, service and economic use of resources and supplies
* Must possess exceptional interpersonal and guest service skills
* Regular attendance in conformity with these standards is essential to the success of this position.
*Qualifications*
* Minimum 1-2 years of managerial, sales, and customer service skills desired, preferably in a spa, fitness, hotel environment. Previous Spa Management experience is a plus!
* Ability to perform mathematical calculations with speed and accuracy.
* Ability to respond to guest and employee concerns with urgency and professionalism.
* Ability to make rational business decisions, demonstrate analytical thinking, and acute problem solving.
* Communicate effectively and interact professionally our guests and staff
* Will have the ability to effectively and consistently develop and coach front line staff.
* Must understand the operational dynamic within all areas of the spa.
We can recommend jobs specifically for you! *Application Instructions*
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
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*Posted*: 10/13/2021
*Job Reference #*: 15319
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