Special Events Service Tech

About USS

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Primary Purpose

The Special Events Service Technician is responsible for operating a company service truck and driving to various locations at an event to service/pump/clean portable restrooms or holding tanks. This position also performs basic pick-up and delivery of units and the installation and removal of temporary fences at special events. Workdays are Thursday - Monday.The Special Events Service Technician must be willing to travel to support special events throughout the region and to support other regions as needed.

Essential Functions

• Conduct daily pre-shift vehicle inspection & report deficiencies to management immediately. Conduct daily inspection of all tools assigned to the truck to ensure safety and proper working condition. Check loads to ensure that truck has all material (units, fence panels, poles, etc.) and tools needed to complete service tickets
• Operate service trucks to and from pre-designated work sites based on assignment information. Maintain a clean and fully stocked truck
• Operate flatbed trucks to and from pre-designated work sites based on daily routing information to deliver or pick up portable restroom units, hand sinks, holding tanks, or containers. Update system and tickets with relevant delivery or pick-up detail
• Operate fence trucks to and from pre-designated work sites based on daily routing information to deliver or pick up the fence (chain link, panel, materials, etc.). Also, act as a point of contact on fence jobs where a crew is assigned to the job/truck and will operate fence installation equipment
• Operate tanker/transfer truck to and from the local dump and completes required paperwork as necessary
• Service portable restrooms, holding tanks, septic tanks, sinks, showers, etc., at various work sites by following the Company's servicing guidelines. Notifies management of any issues encountered on route assigned
• Unload all fence materials and install fence panels, with appropriate tools, at the work site in accordance with pre-determined specifications. Locate, measure, and mark the location for placement of panels & installation
• Troubleshoot and address all basic repair and maintenance as needed on-site so as to not disrupt the customer experience. Report all special maintenance requests and/or equipment replacements in FSL
• Perform pick-up and delivery of United Site Services (USS) units at customer locations in a timely manner in accordance with customer needs
• Strategically plan for customer needs by discussing their pickup and delivery needs, so the customer's current and future needs are satisfied
• Work with dispatch to keep updated on service schedule changes throughout the day and adapt to changes as needed
• Conduct all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries
• Interact with customers on-site to ensure they are getting the services completed to their standard
• Work with Operations Manager/Supervisor/Coordinator by providing customer feedback as it relates to service needs and expectations
• Meet with site superintendent (or other designated representative) to confirm work order
• Maintain telephone or radio contact with supervisor to receive additional instructions, changes to work locations, etc
• Maintain truck log according to state and federal regulations
• Perform other duties as assigned

• Ability to read, understand, and adhere to the rules and regulations of the Federal Transit Administration and U.S. Department of Transportation
• Ability to problem-solve effectively
• Ability to recognize vehicle maintenance needs
• Excellent oral and written communication skills
• Language Skills
• Mathematical Skills
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to deal with problems involving a few concrete variables in standardized situations
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to effectively present information in one-on-one to customers, clients, and other associates of the organization
• Valid Technician License (Class CDL A or B with endorsement or Class C, D, or E (depending on state).

• Sit while driving and stand while servicing products
• Use hands and fingers to handle, control or feel objects tools or controls
• Repeat the same movements
• See details of objects that are less than a few feet away and also at greater distance
• Speak clearly so customers can understand
• Understand the speech of another person
• Hear sounds and recognize the difference between them
• Be able to walk up to 30 minutes at a time without exertion
• Enter and exit equipment by stepping and kneeling
• Lift up to 40lbs from your waits to your shoulders
• Lift 30lbs from the floor to your head
• Crouch and squat
• Push 100lbs and pull 100lbs horizontally

• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Medical/Pharmacy
• Dental
• Vision
• Employer-Paid Short-Term Disability
• Employer-Paid Long-Term Disability
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Voluntary Dependent Life
• Hospital Indemnity, Accident and Critical Illness
• Commuter/Transit Account
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account
• 401(k) with employer match
• Employer-Paid Employee Assistance Program (EAP)
• Employee Discounts