Job Type
Full-time
Description
WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico!
Full-time salaried position plus benefits. Located in Albuquerque, NM. Working out of Heritage Hotels & Resorts Corporate Office.
Description: This position reports directly to the Corporate Director of Catering and is responsible for a specific catering sales market as well as providing direction to the Corporate Catering Sales Team. Assistant Director of Catering-Sales will ensure that sales activities and bookings yield maximum revenue and do not displace any group sales or return catering bookings. The role of the Assistant Director of Catering-Catering Sales is to work closely with the Corporate Director of Catering to ensure consistent standards, while maximizing profitability and protecting the integrity of the guest experience.
Responsibilities
Maintains existing market as specified to the Assistant Director of Catering-Sales role
Assists in direction of sales activity for catering sales managers development of strategies
Assists and participates in sales activity (i.e. sales calls, sales blitz)
Provides advice and acts on recommendations for negotiations of contracts or proposals
Attends/conducts all designated sales & catering meetings
Assumes a secondary leadership role in weekly sales and DBR meetings and primary roll in the absence of the Corporate Director of Catering
Conducts bi-weekly Prospect & Tentative meeting
Trains, supervises, and motivates all catering team members to generate sales for the catering department
Coaches and councils members of the team as needed with set plan created with
Corporate Director of Catering
Solicits new accounts and maintains return clients
Negotiates, prepares and drafts contracts
Interacts with clients to determine needs
Assists with interviews, hires, trains and evaluates Catering Sales team members and
Catering Conventions Services Team members (when needed)
Conducts persuasive verbal and nonverbal sales presentations to prospective clients
Schedules and assigns in detail, specific duties to all Catering Sales Team Members and when needed CS Team members for the efficient operation of the catering department
Assisting the Corporate Director of Catering in ensuring catering sales meet budgeted levels
Ensures smooth flow of information (communication from sales to banquet services and the food & beverage department
Prospects and establishes an expanding base of accounts
Prepares weekly, monthly and quarterly banquet and catering revenue reports to monitor business flow accurately
Assists with preparing catering sales action plans in order to focus on need dates
Has a working knowledge of food & beverage product offerings
Provides professional open communication with all team members and clients
Performs any other related duties as requested by Corporate Director of Catering or VP of Sales & Marketing
• LD2022 #MSL
Requirements
4 Years of hospitality with specific knowledge in catering and/or conference services
Excellent computer skills including, but not limited to use of Microsoft Word, Excel and
SalesForce/Amadeus Salesforce
Knowledge of sales skills, revenue management and training
Ability to create and execute personal and team action plans
Excellent and professional verbal and written communication skills
Knowledge of food and beverage trends
Knowledge and understanding of hotel and banquet operations
Ability to work various hours based on group and conference needs
Desire to serve guests and provide an outstanding product with exceptional service
Possesses superior customer service and employee-relation skills
Possesses excellent teamwork and communication skills, as both are necessary to maintain a well-orchestrated operation that resonates with guests
Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.
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