Company Name:
A. J. Perri Plumbing, Heating, Cooling
Overview:
AJ PERRI, New Jersey's premier home comfort provider has an immediate opening for a Customer Care Coordinator in Quality Assurance. In this position, the Customer Care Coordinator will work with both external and internal customers to investigate and resolve customer issues and/or complaints. This position will work on-site at our office located in Tinton Falls New Jersey. The hours are Monday - Friday with occasional Saturdays.
As the employer of choice, we offer an Industry-Leading Benefit Package:
Choose from one of FOUR health insurance options, starting as low as $5 per week!
HSA (Health Savings Account) and annual company contribution for specific plans.
FSA (Flexible Spending Account) for specific plans.
Dental and Vision Insurance options.
401(k) with weekly match contribution
13 PTO Days + 8 Paid Holidays
Company-paid life insurance policy, Short-term disability, long-term disability (additional life insurance options are also available)
Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.)
Responsibilities:
♦ Communicates with customers and departmental personnel via telephone, email and/or written correspondence to answer inquiries, provide information and resolve complaints.
♦ Tracks customer complaints and provides quarterly analyses by service center, region and company.
♦ Responds to customer concerns related to price discrepancies, damages, quality of service or any other service issues.
♦ Listens and responds carefully to customers while documenting complaints.
♦ Investigates customer complaints by talking with all parties involved and reviewing invoices and records. Coordinates resolution of complaints with local management.
♦ Tracks resolution status and follows up with customers as needed.
♦ Processes customer satisfaction surveys and reports results. Follows-up on any negative comments reported by customers.
Qualifications:
A High School diploma or general education degree (GED) is preferred with at least two (1-2) years of customer service experience. Strong communication and computer skills. Must be dependable and have a great attitude as well.
AJ PERRI is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Receive real-time job alerts and never miss the right job again
United States - NJ - NJ - Elizabethport
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Matawan
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Secaucus
July 4, 2024
Requisition : 78863 PSEG Company: Public Service Electric & Gas Co. Salary Range : $ 29.532 - $ 58.062 Incentive : Not applicable Work Location Category : Onsite PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have...
United States - NJ - NJ - Williamstown
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Basking Ridge
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Bridgeton
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Ridgewood
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Woodbury
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - North Brunswick
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Camden
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Hillsborough
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Willingboro
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Elizabeth
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Belleville
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Newton
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Mount Laurel
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Riverside
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - East Orange
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Howell
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Lawrence Township
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Blackwood
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Sicklerville
July 4, 2024
Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a member of our team, you'll be operating the registers or other machinery, stocking our shelves, keeping our stores looking their best, and serving our customers. Start a job that...
United States - NJ - NJ - New Brunswick
July 4, 2024
Becker Health/MedHQ is seeking a travel Nuclear Medicine Technologist for a travel job in New Brunswick, New Jersey. & Requirements • Specialty: Nuclear Medicine Technologist • Discipline: Allied Health Professional • Start Date: 07/22/2024 • Duration: 13 weeks • 40 hours per week • Shift: 10 hours,...
United States - NJ - NJ - Westwood
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Clifton
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Neptune
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...
United States - NJ - NJ - Hackensack
July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and...