Junior WMS Superuser Entry Level

DSV A S
US - New Jersey - Port Reading
July 2, 2024

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***

Location: USA - Port Reading, 1005 W Middlesex Ave

Division: Solutions
Job Posting Title: Junior WMS Superuser (Entry Level)
Time Type: Full Time

The Junior WMS Super User is responsible for overseeing WMS issues that arise affecting DSV Operations or Client Operations. Responsibilities include but are not limited to troubleshooting, maintaining and supporting the facilities WMS. The Junior WMS Super User will provide solutions to WMS issues, open incidents with cooperate IT for any issues that cannot be resolved locally, set up RF and printers in WMS, and efficiently communicate risks to Management. The Junior WMS Super User will effectively communicate and work with WMS Super User throughout Change Request life cycle which includes performing UAT testing. In addition to WMS issues, the Junior WMS Super User will be required to investigate and resolve EDI issues from Client or DSV side. May be required to be "on call" outside of normal business hours in order to resolve system failures or other problems. Will rely on experience and judgement to plan and accomplish goals.

As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES Operations

Acts as the secondary support of the client's systems solutions for the user community
Works to identify and resolve system issues on floor pertaining to all functions
Actively works with Super User to come up with systemic solutions
Develop and produce regular reports as needed for operations
Will actively work with corporate IT to resolve issues that cannot be solved locally via detailed incidents
Review WMS and operational processes to verify transactions are accurately executed
Deliver improvement proposals on warehouse activity and WMS system
Actively working to resolve client issues pertaining to WMS and EDI
Support operation to set up RDT Scanner and Printers in CargoWRITE
Strong understanding of warehouse functions: Inbound and Outbound
Effectively communicate issues to Management
Conduct UAT testing for change requests as needed and suggested by Super User
Works with Super User to resolve Client or DSV EDI issues
Works with Super User to create WMS change requests

OTHER DUTIES

Performs other duties as required.

SUPERVISORY RESPONSIBILITIES

SKILLS & ABILITIESComputer Skills

Mid to Senior Microsoft Office skills
Technical knowledge of technologies appropriates to the assigned application or set of applications, business unit or region.
Experience in the administration and maintenance of infrastructure, software, systems, etc.
Experience with Red Prairie, RF/ RDTs, UNIX, proprietary WMS
Wi-Fi experience / RF systems and equipment experience

Language Skills

English (reading, writing, verbal)
Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, writing).
Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization).
Basic to Intermediate skills needed.
Business & financial acumen (analyzing financial information, dealing with complexity, problem solving, using sound judgment).
Analytical skills (e.g., storing information, data management, mining data, learning, and following procedures).

Education & Experience:

Either Four-year degree in a computer related field or 2-year degree and relevant experience is basic requirement
Minimum of 1 year of job related/relevant experience.
1-3 years of experience is preferred.
Experience dealing with end users, vendors, and clients.
End to end understanding of the business intelligence and all the components required to run a BI environment.

Certificates & Licenses:

Mathematical Skills

Good mathematical skills

Other Skills

Conviction (adapting to change, being flexible, finding work improvements, resolving conflicts).
Customer passion (customer service).
Personal integrity (behaving with integrity, sensitivity to others).
People and relationship management skills (e.g., demonstrating teamwork, sensitivity to others).
Results driven (being dependable, being persistent/overcoming barriers, being productive, being resourceful, demonstrating work ethic, drive to achieve goals, IT compliance, prioritizing, reading, taking Initiative, taking ownership, working autonomously, project management skills).
Change management skills (e.g., learning agility, adapting to change).
Works under general supervision but is expected to use knowledge and experience to provide quality support to the user community.
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

CORE COMPETENCIESLeader of Others

Accountability

Business Acumen

Communication / Building Partnership

Developing Oneself

Developing Others

Drive for Results

Embracing Change

Problem Solving

Empowerment

Leadership Excellence

Leading Change

Problem Solving

Independent Contributor

Accountability

Communication / Building Partnership

Customer Orientation

Developing Oneself

Drive for Results

Embracing Change

Problem Solving

Professional Competencies

PHYSICAL DEMANDS

Occasionally

Handling/Fingering, Sitting

Frequently

Bending

Constantly

Walking and Standing

Ability to Lift/Carry and Push/Pull

21-50 pounds

Reach above shoulder, reach outward, squat, or kneel.

Other Physical Requirements: While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses co.

Read the full job description and apply online on the recuiter's web-site

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