MAJOR FUNCTION :
The Patient Access Registration Representative is primarily responsible for providing a comprehensive, proactive, and "Patients First" experience to all patients and visitors at Inspira Health. Demonstrates outstanding customer service skills to investigate, triage and resolve patient issues, ensuring patient's visit is an outstanding experience. Additionally, the Patient Access Registration Representative completes the registration of all patients, ensuring that all points of registration (Emergency Room, Outpatient, SDS and Admitting) are obtaining accurate patient information and that patients are made aware of hospital policies and procedures. Receives and records accurate demographic, financial and insurance information for all patients registered. Verifies all insurances in HDX system and determines the patient's financial responsibility amount via Recondo, the hospital insurance estimation tool. Requests and collects the patient responsibility amount at time of service, if applicable through our PatientCo application. Reviews and explains hospital consent form and all required registration documents to patients, according to department scripting, in addition to securing patient signatures on forms.
QUALIFICATIONS :
Education & Experience:
High School Diploma or equivalency required.
Some college and/or CHAA certified preferred.
Demonstrated experience in providing exceptional customer service and conflict resolution.
Hospital and Insurance registration experience preferred.
Certification/Licensure:
NA
Knowledge & Skills:
Excellent communication and organizational skills are essential in order to successfully communicate with a diverse patient population and workforce.
Interest in learning new technology and troubleshooting to resolve minor technical issues.
Bi-lingual (Spanish) a plus.
Base knowledge of medical terminology, ICD-10 and CPT coding is preferred.
Computer proficiency required. Typing skills of 30-40 WPM required
Must be able to work in a fast-paced environment with a diverse population while maintaining a professional attitude and providing great customer service.
Physical Requirements:
N:
Never O:
Occasionally ( 80%) Lifting 50lbs N Crouching F Reaching F Carrying F Hearing C Walking C Pushing F Talking C Vision C Environmental Conditions:
Noise F Varied Temperatures O Cleaning Agents F Noxious odors N Patient Exposure C Operative Equipment N Ability to travel among hospital sites preferred.
United States - NJ - NJ - Manchester Township
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Middletown
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Morristown
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Trenton
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Bloomfield
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Rahway
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - New Brunswick
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Flemington
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Absecon
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - East Brunswick
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Camden
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Fair Lawn
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Williamstown
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Newark
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Millville
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Atlantic City
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Somerset
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Asbury Park
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Egg Harbor Township
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Englewood
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Irvington
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Hoboken
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Voorhees
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Bridgeton
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Bridgewater
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Kearny
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...
United States - NJ - NJ - Nutley
January 31, 2024
Loudon County Trucking has been Providing the Highest Quality Driving Jobs for 22 Years • Our drivers are our #1 asset and their job satisfaction is our top concern! You will be glad you chose to drive for LCT. • Benefits: • 27% of Load Revenue • Earning 27% of load revenue means...