Personal Injury Bilingual Case Manager Work from Home

Are you one of those special people who can take direction from others and successfully lead a small team to achieve the goal? Can you move from talking to busy attorneys to dealing with contentious insurance adjusters, to calming an emotionally distraught client, and directing a small team on multiple cases, all without breaking a sweat? Do you have excellent communication AND organizational skills? Do you want to be of service to people who really need help?

TorkLaw personal Injury law firm is looking for a motivated, self-starter to fill a Case Manager position.

Our Case Managers are responsible for handling the pre-litigation phase of our personal injury cases from inception to settlement. They establish caring relationships with clients, and collaborative partnerships with our staff attorneys and support team. They have extensive contact with clients, insurance adjusters, medical providers, and other parties involved in our legal cases.

This is a position for someone who is looking for a long term commitment with opportunities to grow.

The person we want is:

• Kind and compassionate
• Responsible and trustworthy
• Service-oriented
• Respectful
• Collaborative
• Authentic
• Ethical
• Accountable for results

• Strategic Management of Client Cases: Uphold the integrity of our organization by ensuring a rigorous and methodical management of client cases.
• File Organization & Maintenance: Develop, curate, and sustain an organized repository of case files, ensuring easy access and retrieval.
• Streamlined Communication: Serve as the nexus between attorneys, clients, and associated entities, ensuring that communications are prompt, precise, and comprehensively documented.
• Legal Document Preparation: Assist in drafting, revising, and finalizing a range of legal documents and correspondences, leveraging your keen eye for detail.
• Evidence and Record Compilation: Lead initiatives to accumulate records and evidentiary materials, reinforcing the foundational aspects of the case.
• Property Damage Claim Resolution: Navigate the complexities of property damage claims, ensuring just and timely resolutions.
• Lien Negotiation: Engage in strategic negotiations pertaining to liens, ensuring optimal outcomes.
• Deadline Tracking: Implement and maintain a robust tracking system, ensuring no milestones or deadlines are missed.
• Medical Treatment Coordination: Facilitate and oversee the coordination of medical treatments, ensuring client welfare.
• Case Progress Oversight: Monitor and guide the progression of all case aspects, guaranteeing smooth transitions and milestones.

• Top 10% of Inc. 5000's list of America's fastest growing companies
• Best Law Firm US World News & Report - every year since 2016
• Featured in CNN, Forbes, The Wall Street Journal, Daily Journal, The Advocate

• Radical Authenticity - Being transparently who we are: with ourselves, with each other, and with our clients & partners.
• Relentless Pursuit of the Win - achieving stellar results by keeping a laser focus on performance and goals.
• Growth Mindset - Continuously learning, growing and developing, as individuals, as a business, and as advocates for our clients.
• Ownership - we take responsibility for our work and actions.
• Results Driven - we focus on the outcome and disregard the level of effort required to achieve those results.
• Respect for Each Other - Supporting each other with kindness and respect, and enjoying the journey together.
• Unwavering Integrity - Standing up for what's right with consistently sound ethics and courageous honesty.

• Bilingual (English/Spanish) is required
• Ideally 3+ years if experience in a similar role (or combined with equivalent education)
• Computer literate and proficient with standard off productivity software
• Effective team player
• Excellent interpersonal and communication skills
• Strong organizational and multitasking abilities
• A problem-solver the ability to handle challenging situations
• Friendly and approachable demeanor
• Some litigation experience is a plus

• 12 paid holidays annually
• 10 days of paid vacation annually
• 6 days of sick leave annually

• Medical insurance for enrolled employee (Optional dependent's coverage available at employee's cost)
• Optional Dental, Vision, Life and Disability insurance plans
• 401(k) with 4% fully vested safe-harbor company match
• Communications stipend for remote employees
• Regular firm events (happy hours, team building, holiday party, etc)
• Laptops are replaced every 3 years. After 3 years, your work laptop will become your personal laptop.