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Job Title: Complaints Management Lead - Financial ServicesJob Location: Raleigh, NC Job Type: Direct Hire Compensation: $100,000 - 140,000 (annually) with an employee benefits package and bonus opportunity

General We are seeking an experienced Complaints Management Lead to oversee and enhance our complaints management program
Reporting directly to the COO, this role requires a proactive leader who can independently manage the program, ensuring comprehensive oversight, governance, and continuous improvement in complaint handling processes.

Job Requirements:

  • Experience in complaints management within financial services.
  • Strong leadership and program management skills.
  • Excellent analytical and reporting abilities.
  • Effective governance experience.
  • Strong communication and interpersonal skills.
Newbold Advisors, LLC is an equal-opportunity employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Read the full job description and apply online on the recuiter's web-site

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