Senior Site Reliability Engineer

commercetools
US - North Carolina - Durham
July 2, 2024

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

Drive Results: We think big, work smart, and execute fast to transform the future of commerce
Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
Champion Customers: We go the extra mile for our customers to help them unlock their full potential
Adapt Boldly: We re curious and innovative, we take risks and grow from our failures

Please note: We can currently offer full remote work for candidates based within Durham, NC, USA or New York City, NY.

The Opportunity:

commercetools represents the collective work of numerous teams; each team building a fraction of the overall platform to create a singular, powerful platform for our users. The Special Delivery team focuses our energy on enabling all these teams, building in their own way, to deliver high quality software to the world.

Your Mission:

Communicate decisions and actions effectively and asynchronously to the team
Assist team members proactively and with priority
Ability to divide work tickets into achievable tasks and milestones for the rest of the team.
Act as a consistent source of knowledge and counsel for other engineers
Foster a culture in which the team feels psychologically safe to openly share their opinions
Start and execute a technical Request for Comments (RFC) process to evaluate several alternatives, lead a decision, and collect feedback along the way
Take leadership roles as part of an incident management team
Use systematic debugging to diagnose all issues within the scope of their domain

What you need to succeed:

5+ years of SRE experience
2+ years of experience mentoring and supporting team members
Experience writing automation tooling in Golang
Experience using IaC tooling (Terraform or Kubernetes)
Experience running production workloads in a major cloud provider (AWS, GCP or Azure)
Familiarity in driving architectural discussions and initiatives across teams
Experience providing high-quality code reviews to peers and junior engineers, both on and off the team, for development efforts critical to the team
Strong time management skills
Written and spoken English communication skills

We care about your Growth and Well-being

Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks

Remote Work: Up to 60 days/year from a country different from your base country

Open Learning & Development Budget

ct Academy: Regular internal training sessions

Flexibility: Morning person or night owl? We believe in outcome and motivated employees

Mindset & Growth: A diverse, creative workspace with an international culture & learning environment

For US-based roles

Well-Being: 100% employer-covered medical, dental, and vision insurance for staff and dependents

Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering

Prepare For Your Future: 401k with company match

Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more!

For Durham-based roles

Enjoy a flexible, hybrid working environment
Newly updated modern office at the American Tobacco Campus in the heart of Downtown Durham
Do you have a dog? We're a dog friendly office
Kombucha on tap, coffee, tea, snacks, and catered lunches
Semi-monthly team events
Need a break? We have foosball, darts, ping pong, and a golf putting simulator
Combination of individual work spaces and cozy meeting rooms

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

US Pay Range $175,000 $190,000 USD

Read the full job description and apply online on the recuiter's web-site

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