Description
This is a work from home position, however to be considered for this role you MUST live within a commutable distance of Rapid City, SD.
Please note you may be asked to come onsite for multiple days of in-person training. Additional details will be provided if successful completion of hiring process.Unlock Your Potential
Growing and supporting our employees is truly unlocking the power in people at Synchrony. On our Call Center team you'll ensure our customers are successful along the way, and we'll do the same for you: through generous benefits, continuous learning and clear career progression. On our team, you'll enjoy high starting wages ($21/hour) and tuition reimbursement. From day one, you're eligible for a benefits package that includes medical coverage for your whole family, dental & vision insurance, and a 401(k) with company match.
What you'll do as a Customer Service Representative?
You'll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You'll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you'll build relationships with clients, customers and colleagues.
What you'll need to succeed
You'll have excellent problem-solving and analytical skills; thrive in a team environment; and effectively communicate. You'll need proficient computer skills, including the ability to manage information in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook.
Remote Work
You will be able to work from home, full-time. It will require a quiet, distraction free environment with access to high speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. Occasionally, you will be requested to meet in person, so you must live within commutable distance of Rapid City, SD.
What you'll need to be considered for this role
• YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT - for more information, click here.
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