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[Customer Service / Fully Remote] - Anywhere in U.S.
/ Up to $22 per hour / Medical, dental & vision / 401k match / PTO - As a Call Center Rep you'll:
Provide assistance to incoming callers and serve as initial point of contact for USPS employees, their family members, and providers; Facilitate file set up and/or file management; Educate providers and members about the EAP benefit and the scope of EAP with a focus on program promotion; Complete appropriate documentation in medical records; Meet call center metrics and quality assurance standards.
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Associated topics:
answer, call center associate, customer care associate, customer care representative, customer service associate, intern, internship, platform support, rep, representative

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