Business Systems Analyst 3-NR

Salary :
$82,908.80 - $134,555.20 Annually

Location :
Minneapolis, MN

Job Type:
Full-Time

Remote Employment:
Flexible/Hybrid

Job Number:
2024-00189

Division:
Metro Transit

Department:
System Safety

Opening Date:
07/04/2024

Closing Date:
7/18/2024 11:
59 PM Central

WHO WE ARE

This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.

We are committed to supporting a diverse workforce that reflects the communities we serve. We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.

How your work would contribute to our organization and the Twin Cities region:


The Business Systems Analyst III (BSA 3) is the advanced and/or lead level. Individuals in this role combine business planning expertise with information technology systems to analyze and translate the Safety Departments' business requirements into system use. The BSA 3 will apply an in-depth, comprehensive working knowledge of an enterprise-wide application system or operational-critical system and lead projects of moderate complexity. Information systems are typically enterprise-wide and/or have significant impact on Council's operations. Incumbents exercise great latitude in determining work methods and system requirements. The BSA III is distinguished from the BSA II by the need for broader understanding of business systems, greater degree of independent judgment exercised and autonomy and responsibility to perform more complex modifications and configurations within the system. BSA III incumbents have a significant role in system analysis, problem identification, and the recommendation/ implementation of solutions to high level management. Positions lead organization-wide teams on system implementation projects and serve as a champion for business process improvements. Examples of business and operations computer systems at the Council include iDash, People Soft Financials, People Soft HRMS, TXbase, Origami Risk Management, HASTUS, Synergen, Regional Fare Collection System, etc.
What you would do in this job

• Serves as a resource to professional and technical staff and departmental customers on configuration, modification, implementation and testing within an enterprise-wide application (finance, human resources) or operational critical systems.
• Acts as a lead liaison between department end-users, technical analysts, information technology analysts and vendors in analyzing, designing, configuring, testing and maintaining system to ensure optimal system performance.
• Works in a technical and project lead capacity; directs professional and technical staff; and works in a detailed hands-on capacity with moderately complex to complex systems projects and assignments.
• Assists in defining project scope, objectives, project deliverables and critical target dates.
• Develops, coordinates, and implements plans to test business and functional processes during system development and quality assurance testing. Applies analytical methods to develop information needed to evaluate current operations such as work distribution charts, flow charts, process-and-operation charts trends and costs.
• Research best practice models for business processes and administrative systems within and outside the public sector. Models include process design, performance measurement, technology (web-based solutions), and other efficiencies. Reads and keeps up-to-date on business functional areas in order to understand system customer requirements and system feasibility.
• Communicates proposed solutions and implementation details of system components to appropriate parties.
• Develops training curriculum and conducts formal training sessions for assigned customers.
• Acts as project leader on designed projects by directing and coordinating the activities of other staff involved in the system analysis, evaluation, design and installation.
• Performs other related duties.

• High school diploma/GED with eight (8) years of experience with a minimum of one year performing configuration sand modifications within a business application.

• Associate degree with six (6) years of experience with a minimum of one year performing configurations and modifications within a business application.

• Bachelor's degree or higher with four (4) years of experience with a minimum of one year performing configurations and modifications within a business application.

• Master's degree or higher with two (2) years of experience with a minimum of one year performing configurations and modifications within a business application.

• Degree in Computer Science, Management Information Systems, IT, Data Science, Business Administration or closely related field.
• Proficiency in SQL programming.
• Experience with application development (C#, .net, PowerApps, etc.).
• Experience with BI tools (PowerBI, Tableau, R Shiny, etc.).
• Interest in and enthusiasm for public transit.
• Experience working with a diverse workforce or communities.
• Demonstrated ability to promote and support an equitable, positive, and respectful work environment that values cultural diversity among all employees.

• Advanced computer skills in word processing, complex spreadsheets, graphics presentations and database management required (Word, Excel, Access and Power Point). Proficiency in the use of Crystal Reports or similar applications preferred.
• Ability to read, analyze and interpret common technical journals, safety reports and regulation. Ability to respond to common inquiries or complaints from internal and external customers. Ability to write speeches and articles in a prescribed technique or style. Ability to effectively present information to top management, public groups or Council members.
• Ability to interpret and apply mathematics and statistical methods and procedures gained through professional educational training.
• Requires the skill and persuasion in dealings with others both inside and outside of the department. In.