US - Minnesota - Minneapolis
May 24, 2024
*_SUMMARY_
• We are currently seeking a
• Connection Advisor Intermediate, Bilingual
• to join our Connection Center team. This full-time role will primarily work remotely (days). The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 6-week training period. The training period will be Monday through Friday 8:00 AM to 5:00 PM schedule and will be held on campus.
/Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, fire extinguisher, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone.
• Employees will need to be within a 100-mile radius of our downtown campus
• /
• Purpose of this position:
• Under general supervision, answers incoming calls and meets caller's needs by scheduling, canceling, or rescheduling appointments for more complex clinics and services using a call center, electronic health record, and departmental technology. Answers inquiries and questions, troubleshoot basic and more complex issues and provides information as needed.
/A
• $
• 500
• hiring incentive is available for eligible external candidates (current employees, contract/temporary workers, and former employees returning to HHS within one year are ineligible)./
• _RESPONSIBILITIES_
• Answers assigned calls for more complex clinics and services; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters and takes messages.
• Schedules, cancels and reschedules appointments for patients following standard work and departmental policies and procedures
• Obtains and accurately captures demographic information and patient's health insurance information provided by the patient or caller
• Completes multiple types of patient registrations in a professional, accurate, customer-oriented and timely manner while following departmental policies and procedures
• Requests and processes payments for co-pays, pre-pays and outstanding balances
• Meets all departmental quality standards
• Transfers calls to Telehealth nurses and/or escalates calls to Team Coordinator or Supervisor as needed
• Provides overflow call coverage for less complex Clinics and/or Services
• Performs other duties as assigned, but only after appropriate training
• _QUALIFICATIONS_
• Minimum Qualifications:
• High School Diploma
• One year data look-up/data entry experience
• Two years' experience in customer service involving complex analytical problem-solving skills
• One year experience in a call center with emphasis in a customer service/medical industry.
• 6 Months Connection Advisor experience or specialized clinic experience
• Bilingual Spanish/English
• OR-
• An approved equivalent combination of education and experience
• Title:
• Connection Advisor Intermediate, Remote - Bilingual Spanish/English
• Location:
• MN-Minneapolis-Downtown Campus
• Requisition ID:
• 240815
• #
United States - MN - MN - Osseo
June 16, 2024
MN License must be in hand to start, 8 hour days- 7:30a-4:00p, No call, ACLS, BLS, PALS required, 2 years experience required along with being comfortable with both peds and adults Position: RN Specialty/Modality: RN-Pre-Operative Licenses/Certifications: CPR/BLS (Basic Life Support), State...
United States - MN - MN - New Prague
June 16, 2024
Making a Difference in the Lives of Seniors as Patient Floor Nurse And Make The Money You Deserve Confidential application process Are you ready to step into a dynamic leadership role where your decisions impact lives and your dedication is rewarded? Yes, YOU! At our senior living community, we're...
United States - MN - MN - Park Rapids
June 16, 2024
Job.com Healthcare is seeking a Emergency Medicine Nurse Practitioner for weeks for immediate opening in Park Rapids , MN. Looking for candidates with 1 year Emergency Medicine experience. Fortus Healthcare Resources and QCI Healthcare are now stronger together as Job.com Healthcare. Job.com...
United States - MN - MN - Duluth
May 31, 2024
Signing Experienced Lease Purchase Drivers. Signing Lease Purchase Drivers! Dart Drivers Routes Made For You Made by truckers for truckers, Dart understands the value of different options suiting various driver needs. With multiple location-based route types, there is something to offer all truckers...
United States - MN - MN - Rochester
May 31, 2024
Signing Experienced Lease Purchase Drivers. Signing Lease Purchase Drivers! Dart Drivers Routes Made For You Made by truckers for truckers, Dart understands the value of different options suiting various driver needs. With multiple location-based route types, there is something to offer all truckers...
United States - MN - MN - Stillwater
June 26, 2024
Social Worker I/II - Access, Aging, and Disability (AA&D) Division Print (***/careers/washingtonmn/jobs/newprint/4549144) Apply Social Worker I/II - Access, Aging, and Disability (AA&D) Division Salary $66,019.20 - $90,064.00 Annually Location Stillwater, MN Job Type Full Time Job Number 24-00102...
United States - MN - MN - Belle Plaine
June 14, 2024
Company ProfileSuperprof is the #1 tutoring platform in the USA- We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for...
United States - MN - MN - Saint Paul
May 31, 2024
Signing Experienced Lease Purchase Drivers. Signing Lease Purchase Drivers! Dart Drivers Routes Made For You Made by truckers for truckers, Dart understands the value of different options suiting various driver needs. With multiple location-based route types, there is something to offer all truckers...
United States - MN - MN - Moorhead
June 19, 2024
Vector Marketing is running virtual interviews for sales rep positions, start work within the week! Basic responsibilities include working with customers, explaining our American made products, and placing any orders. • There is a great starting base pay (paid weekly) that isn t based on sales...
United States - MN - MN - Marshall
May 31, 2024
Signing Experienced Lease Purchase Drivers. Signing Lease Purchase Drivers! Dart Drivers Routes Made For You Made by truckers for truckers, Dart understands the value of different options suiting various driver needs. With multiple location-based route types, there is something to offer all truckers...
United States - MN - MN - Minneapolis
June 2, 2024
Requisition Number: • 507352 Why North Memorial Health? At North Memorial Health you will be a valuable member of our inclusive and nurturing team that values professional growth, offering big benefits like tuition reimbursement and a supportive culture with a world of education and training...
United States - MN - MN - Rochester
June 19, 2024
Vector Marketing is running virtual interviews for sales rep positions, start work within the week! Basic responsibilities include working with customers, explaining our American made products, and placing any orders. • There is a great starting base pay (paid weekly) that isn t based on sales...
United States - MN - MN - Mankato
May 31, 2024
Signing Experienced Lease Purchase Drivers. Signing Lease Purchase Drivers! Dart Drivers Routes Made For You Made by truckers for truckers, Dart understands the value of different options suiting various driver needs. With multiple location-based route types, there is something to offer all truckers...
United States - MN - MN - Grand Rapids
June 19, 2024
Vector Marketing is running virtual interviews for sales rep positions, start work within the week! Basic responsibilities include working with customers, explaining our American made products, and placing any orders. • There is a great starting base pay (paid weekly) that isn t based on sales...
United States - MN - MN - Burnsville
June 14, 2024
Company ProfileSuperprof is the #1 tutoring platform in the USA- We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for...
United States - MN - MN - Saint Cloud
May 31, 2024
Signing Experienced Lease Purchase Drivers. Signing Lease Purchase Drivers! Dart Drivers Routes Made For You Made by truckers for truckers, Dart understands the value of different options suiting various driver needs. With multiple location-based route types, there is something to offer all truckers...
United States - MN - MN - Bemidji
May 31, 2024
Signing Experienced Lease Purchase Drivers. Signing Lease Purchase Drivers! Dart Drivers Routes Made For You Made by truckers for truckers, Dart understands the value of different options suiting various driver needs. With multiple location-based route types, there is something to offer all truckers...
United States - MN - MN - Saint Paul
May 31, 2024
Signing Experienced Lease Purchase Drivers. Signing Lease Purchase Drivers! Dart Drivers Routes Made For You Made by truckers for truckers, Dart understands the value of different options suiting various driver needs. With multiple location-based route types, there is something to offer all truckers...
United States - MN - MN - Bemidji
May 31, 2024
Signing Experienced Lease Purchase Drivers. Signing Lease Purchase Drivers! Dart Drivers Routes Made For You Made by truckers for truckers, Dart understands the value of different options suiting various driver needs. With multiple location-based route types, there is something to offer all truckers...
United States - MN - MN - Duluth
May 31, 2024
Signing Experienced Lease Purchase Drivers. Signing Lease Purchase Drivers! Dart Drivers Routes Made For You Made by truckers for truckers, Dart understands the value of different options suiting various driver needs. With multiple location-based route types, there is something to offer all truckers...
United States - MN - MN - Brainerd
May 31, 2024
Signing Experienced Lease Purchase Drivers. Signing Lease Purchase Drivers! Dart Drivers Routes Made For You Made by truckers for truckers, Dart understands the value of different options suiting various driver needs. With multiple location-based route types, there is something to offer all truckers...
United States - MN - MN - Saint Paul
June 16, 2024
Making a Difference in the Lives of Seniors as Patient Home Care Nurse And Make The Money You Deserve Confidential application process Are you ready to step into a dynamic leadership role where your decisions impact lives and your dedication is rewarded? Yes, YOU! At our senior living community,...
United States - MN - MN - Bemidji
June 19, 2024
Vector Marketing is running virtual interviews for sales rep positions, start work within the week! Basic responsibilities include working with customers, explaining our American made products, and placing any orders. • There is a great starting base pay (paid weekly) that isn t based on sales...
United States - MN - MN - Brooklyn Park
June 14, 2024
Company ProfileSuperprof is the #1 tutoring platform in the USA- We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for...
United States - MN - MN - Rochester
May 31, 2024
Signing Experienced Lease Purchase Drivers. Signing Lease Purchase Drivers! Dart Drivers Routes Made For You Made by truckers for truckers, Dart understands the value of different options suiting various driver needs. With multiple location-based route types, there is something to offer all truckers...
United States - MN - MN - Redwood Falls
June 2, 2024
Summary The RN Visiting Care Coordinator is responsible for planning, coordinating, and ensuring continuity of patient care, while maintaining strong relationships with the patient, family, and physician from admission through discharge. Key responsibilities include patient advocacy, clinical...
United States - MN - MN - Saint Cloud
May 31, 2024
Signing Experienced Lease Purchase Drivers. Signing Lease Purchase Drivers! Dart Drivers Routes Made For You Made by truckers for truckers, Dart understands the value of different options suiting various driver needs. With multiple location-based route types, there is something to offer all truckers...