This position is responsible for managing the day-to-day operating activities of the Distribution department. This includes hiring, training, and supervising distribution staff and establishing positive employee relations. It also involves coordinating delivery routes, scheduling drivers, and ensuring that a premium level of customer service is always presented. Other responsibilities include performing daily reconciliation of packaged ice transfers, ensuring compliance to company and safety policies, and ensuring that all trucks and the warehouse facility meet all government standards.
• Key Responsibilities:* Liaises between customers, and the distribution team to provide exceptional customer services.
• Communicates and directs drivers with day-to-day assignments and responsible for scheduling daily routing for deliveries.
• Responsible for reconciling all cash and driver invoices.
• Forecasts hiring needs and performs recruitment and selection for team in conjunction with Human Resources.
• Manage budgetary and P&L.
• Monitors handheld invoicing system.
• Manages the dock area involving the loading of trucks, shipping and receiving.
• Coordinates the availability of trucks for ice delivery as well as for repairs and maintenance.
• Audits driver logs and vehicle inspection reports.
• Troubleshoots handheld problems within the division.
• Directs the logistics of special events.
• Receives all merchandiser repair calls and dispatches to service technicians.
• Additional duties may be assigned.
• Candidate Qualifications:* 3-5 years' experience working in a distribution environment.
• Prior experience overseeing a distribution site.
• Comprehensive knowledge around DOT Regulations.
• Commercial Drivers License considered an asset.
• Strong analytical and problem-solving abilities.
• Ability to work within a team environment dealing with high pressure situations.
• Excellent communication skills both verbal and written.
• Must be organized with a strong attention to detail and the ability to multi-task.
• Excellent written and verbal communication skills.
• Working knowledge and understanding of hand-held units and phone systems.
• Proficient in Microsoft Office products.
• EEO:*
Arctic Glacier values a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws.
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