Description:
American Waterworks, a regional leader in the foundation repair and foundation industry, is looking for an Appointment Specialist to join our growing team.
Our purpose is to redefine the construction industry by providing our customers with a remarkable experience.
We care deeply for and strive to build a long-term relationship with each customer.
At American Waterworks, we also redefine for our employees.
American Waterworks is recognized by the Star Tribune as one of the best places to work in Minnesota over the last two years.
We want our employees to know that they are the most valuable to us and to experience success in a way they never imagined for themselves.An Appointment Specialist is the primary contact with our customers, potential customers, and other parties for setting sales appointments leads, scheduling annual maintenances and service opportunities, scheduling installations, and following up on a variety of issues.
ESSENTIAL JOB FUNCTIONSRepresent us by answering calls, setting service and sales appointments, scheduling production installations, and following up with customers on various issuesProvide tactical support to other departments of the companyKeep customer records and database currentCommunicate with customers to ensure their satisfaction with our workProvide customers with a remarkable experiencePurpose, Mission, ValuesOne Team Show upDriven to be the bestYour RewardCompany paid vision, dental, short-term disability and life insuranceHealth insurance and 50% employer paid premium401(k) with company match7 paid holidaysAccrued vacation timeYour SkillsMindset:
Desire to challenge the status quo to redefine the construction industry.
This means bringing a positive perspective to take down barriers and lift up those around you!Experience:
Possess excellent interpersonal communication skills demonstrated though strong customer service experience.
A combination of education and experience that illustrates a proven track record in this field, and a consistent work history.
Those with prior experience handling phone calls in a fast paced environment are encouraged to apply.Requirements:
Ability to meet the requirements of background check.
EOERequirements:
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