Customer Service Assistant I (CSA) Department:
Branch AdministrationReports to:
Branch Manager/Assistant Branch ManagerSupervises:
NoneStatus:
Full-Time / Non-exempt / Onsite onlyLevel:
Level 5 Must already be authorized to work in the United States.
Relocation is not provided.
Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations.
We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.
Summary for the Customer Service Assistant I (CSA):
Perform a variety of teller and customer service duties as needed.
Highly proficient in the processing of teller transactions, and able to complete basic customer service-related tasks such as opening routine checking, savings and certificate of deposit accounts, processing account maintenance, etc.
Work within established guidelines, policies and procedures, the CSA will sell and service all deposit accounts, handle various customer inquiries and provide prompt problem resolution.
Strong knowledge of the Bank's various deposit and electronic banking products and services is required.
Use needs-based sales techniques, uncovers referral opportunities and recommends appropriate products and service to meet customers' needs.
Job Requirements for the Customer Service Assistant I (CSA):
Minimum of one year of teller or customer service banking experience in a branch or call center environment.Strong sales, service, interpersonal and communication skills.Interact well with others and enjoys working with a variety of people in a team environment.Strong organizational, technical and computer skills.Adapt well to change and is able to effectively multi task.Strong knowledge of teller and customer service processes, policies, guidelines and procedures.Satisfactory product knowledge of banking products and service with ability for further development.
Specific Job Functions for the Customer Service Assistant I (CSA):
Highly proficient in the processing of various teller transactions and routine customer service related tasks and functions.Able to identify cross sell opportunities and respond to various customers' inquiries to recommend appropriate products or solutions to meet their needs.Able to open basic deposit accounts, assist with electronic banking inquiries, services and functionality, complete account maintenance and make referrals to other lines of business, etc.Maintain and balance a cash drawer accurately and efficiently.Provide a high level of service to customers, coworkers and team members.Understand and follow various policies, guidelines and procedures including security, compliance and operations.Participate in on-going job related training programs including but not limited to sales, service, compliance and product knowledge.May float to another local branch to cover staffing if needed.Perform additional duties as required.
This for the Customer Service Assistant I (CSA) describes the essential functions and qualifications of the job described.
It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job.
This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability.
This is not a contract.
Our generous benefits are listed on our website:
Partners.Bank/about/careers/ PIfc330fcdb319-26***
United States - ME - ME - ellsworth
June 25, 2024
GLC On-The-Go is seeking a travel nurse RN Med Surg for a travel nursing job in Ellsworth, Maine. & Requirements • Specialty: Med Surg • Discipline: RN • Start Date: 08/12/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel GLC On-The-Go Job ID #. Pay...
United States - ME - ME - Pittsfield
June 30, 2024
At TorkLaw, we are more than just a personal injury law firm; we are a dedicated team committed to making a real difference in the lives of those we serve. We understand that behind every case is a real person facing real challenges, and we are here to stand by their side. This is where you comein....
United States - ME - ME - Hampden
June 30, 2024
At TorkLaw, we are more than just a personal injury law firm; we are a dedicated team committed to making a real difference in the lives of those we serve. We understand that behind every case is a real person facing real challenges, and we are here to stand by their side. This is where you comein....
United States - ME - ME - Rockland
June 30, 2024
At TorkLaw, we are more than just a personal injury law firm; we are a dedicated team committed to making a real difference in the lives of those we serve. We understand that behind every case is a real person facing real challenges, and we are here to stand by their side. This is where you comein....
United States - ME - ME - bar harbor
June 30, 2024
Description: • Love connecting with People? We are looking for Shift Leaders that can bring their infectious energy, organizational skills and great relationship management skills to turn guests into regulars. Expectations about the Shift Lead Role: • The ideal candidate will help...
United States - ME - ME - levant
June 30, 2024
Description: • Love connecting with People? We are looking for Team Members that can bring their infectious energy, organizational skills and great relationship management skills to turn guests into regulars. Expectations about the Team Member Role: • The ideal candidate will help...
United States - ME - ME - Cape Elizabeth
June 28, 2024
FlexCare is a nationwide leader in the staffing of travel nurses and clinicians. • With access to thousands of facilities around the country, our mission is to deliver premier travel staffing solutions with integrity and transparency. • FlexCare's exceptional service and reputation make it...
United States - ME - ME - Augusta
June 30, 2024
This primary role will involve seamlessly integrating these technologies to meet customer needs while leveraging Acxiom products. Your adeptness will lie in identifying the business challenges faced by prospects/clients, translating them into comprehensive business requirements that align data with...
United States - ME - ME - Windham
June 30, 2024
At TorkLaw, we are more than just a personal injury law firm; we are a dedicated team committed to making a real difference in the lives of those we serve. We understand that behind every case is a real person facing real challenges, and we are here to stand by their side. This is where you comein....
United States - ME - ME - Madison
June 30, 2024
At TorkLaw, we are more than just a personal injury law firm; we are a dedicated team committed to making a real difference in the lives of those we serve. We understand that behind every case is a real person facing real challenges, and we are here to stand by their side. This is where you comein....
United States - ME - ME - Brunswick
July 1, 2024
Cut, mark, and stock cases as outlined in the Center Store training guide. - May unload truck, receives incoming merchandise and verifies & reports discrepancies. - Greet and assist customers with finding items when asked in a courteous and friendly • Crew, Associate, Restaurant, Grocery...
United States - ME - ME - Naples
June 30, 2024
At TorkLaw, we are more than just a personal injury law firm; we are a dedicated team committed to making a real difference in the lives of those we serve. We understand that behind every case is a real person facing real challenges, and we are here to stand by their side. This is where you comein....
United States - ME - ME - Lisbon
June 30, 2024
At TorkLaw, we are more than just a personal injury law firm; we are a dedicated team committed to making a real difference in the lives of those we serve. We understand that behind every case is a real person facing real challenges, and we are here to stand by their side. This is where you comein....
United States - ME - ME - Lincolnville
June 30, 2024
At TorkLaw, we are more than just a personal injury law firm; we are a dedicated team committed to making a real difference in the lives of those we serve. We understand that behind every case is a real person facing real challenges, and we are here to stand by their side. This is where you comein....
United States - ME - ME - Belfast
June 30, 2024
At TorkLaw, we are more than just a personal injury law firm; we are a dedicated team committed to making a real difference in the lives of those we serve. We understand that behind every case is a real person facing real challenges, and we are here to stand by their side. This is where you comein....
United States - ME - ME - Not Specified
June 30, 2024
A ProvideLT client the state of Maine is currently seeking a Pediatric Physician for immediate Locum Tenens, with the following requirements: • Board CertifiedWith Active BLS, PALS and current DEA.Job Information: • To start: • ASAPSchedule: • 7a - 7pPatient Volume: • 15 -...
United States - ME - ME - Camden
June 30, 2024
At TorkLaw, we are more than just a personal injury law firm; we are a dedicated team committed to making a real difference in the lives of those we serve. We understand that behind every case is a real person facing real challenges, and we are here to stand by their side. This is where you comein....
United States - ME - ME - Biddeford
June 30, 2024
At TorkLaw, we are more than just a personal injury law firm; we are a dedicated team committed to making a real difference in the lives of those we serve. We understand that behind every case is a real person facing real challenges, and we are here to stand by their side. This is where you comein....
United States - ME - ME - ellsworth
June 25, 2024
Coast Medical Service is seeking a travel nurse RN Med Surg for a travel nursing job in Ellsworth, Maine. & Requirements • Specialty: Med Surg • Discipline: RN • Start Date: 08/12/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel Coast Medical Service...
United States - ME - ME - Wiscasset
June 30, 2024
At TorkLaw, we are more than just a personal injury law firm; we are a dedicated team committed to making a real difference in the lives of those we serve. We understand that behind every case is a real person facing real challenges, and we are here to stand by their side. This is where you comein....
United States - ME - ME - Auburn
June 30, 2024
Job Title: Cashier • Employer: Costco As a Cashier at Costco, you will be responsible for providing exceptional customer service while accurately and efficiently processing customer purchases. You will handle cash, credit, and debit transactions, ensure proper pricing, and assist customers with...
United States - ME - ME - Augusta
June 30, 2024
Summary: The Meta Product Technical Program Management (TPM) community is pioneering technologies to bring people (and businesses) closer together at a global scale. Product TPMs work at the cross-section between technical execution and business strategy and are expected to partner closely with...
United States - ME - ME - Augusta
June 30, 2024
Summary: At Meta, we're shaping innovative experiences in service of giving people the power to build community and bring the world closer together. Our multidisciplinary design teams are creating new ways to help people connect, find communities and grow businesses. Together, we are committed to...
United States - ME - ME - ellsworth
June 25, 2024
Voca is seeking a travel nurse RN Med Surg for a travel nursing job in Ellsworth, Maine. & Requirements • Specialty: Med Surg • Discipline: RN • Start Date: 08/12/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel Benefits • Benefits start day 1 •...
United States - ME - ME - Scarborough
June 30, 2024
At TorkLaw, we are more than just a personal injury law firm; we are a dedicated team committed to making a real difference in the lives of those we serve. We understand that behind every case is a real person facing real challenges, and we are here to stand by their side. This is where you comein....
United States - ME - ME - Caribou
July 1, 2024
You will enjoy living and working in this Maine community that offers a dozen cross-country ski trails with varied scenery and terrain. • The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. • It has 2 municipal...
United States - ME - ME - Norridgewock
June 30, 2024
At TorkLaw, we are more than just a personal injury law firm; we are a dedicated team committed to making a real difference in the lives of those we serve. We understand that behind every case is a real person facing real challenges, and we are here to stand by their side. This is where you comein....