Overview
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspiredand passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
• Paid Training* Competitive Wages* Full Benefits (Medical, Dental, Vision, 401k and more)* Paid Time Off* Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
At this time, Teleperformance can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY
Responsibilities
Your Responsibilities
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
• Handle and carefully respond to all customer inquiries
• Provide excellent customer service through active listening
• Work with confidential customer information and treat it sensitively
• Aim to resolve issues on the first call by being proactive
• Appropriately communicate with customers
• Calmly attempt to resolve and de-escalate any issues* Escalate interactions when necessary and appropriate* Track all call related information for auditing and reporting purposes* Provide feedback on call issues* Upsell if required
Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
• Ability to work remotely in a virtual team environment* 6 months Customer service experience preferred* Over 18 years of age* Ability to type 25 wpm* High School Graduate or GED* Comfort with desktop computer system* Proven oral & written communication skills* Logical problem-solving skills* Ability to navigate Windows operating systems* Organization and work prioritization skills
Work from Home Requirements:
• Internet Connection Requirements:* Minimum subscribed download rate equal or exceeds 12.0 Mbps* Minimum subscribed upload rate equal or exceeds 3.0 Mbps* ISP must have no packet loss and ping under 50ms* Proof of internet speed required* Clean and quiet workspace
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer#
United States - ME - ME - Kennebunk
July 1, 2024
A Licensed Nurse Assistant (LNA) or Certified Nursing Assistant (CNA) is a professional member of the health care team whose primary responsibility is providing supportive nursing care under the supervision of a licensed nurse in accordance with the Nurse Practice Act regulations of the State Board...
United States - ME - ME - Fort Fairfield
July 2, 2024
Overview • About TP • Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. • With more than 500,000 inspiredand passionate people...
United States - ME - ME - Orono
July 1, 2024
As part of our mission to pave the way for children's success worldwide, ConnectEd Teletherapy is currently seeking a full-time Speech-Language Pathologist to provide virtual services for K-12 public school students with various disabilities. • This position is 100% remote, and does not require any...
United States - ME - ME - york harbor
June 12, 2024
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. • We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. • We have flexible...
United States - ME - ME - Portland
July 1, 2024
Highlights • Location Portland, ME • Pay Rate Up to: $2615.96/Week • Start Date Immediately to Nov 3, 2024 • Duration 19 Week • Number of Positions 1 • Remote Position Type On-Site Work Only • Shift Type Days • Hours Per Day 12 Hours • Discipline Registered Nurse (RN) Skills • EP Lab Description •...
United States - ME - ME - stetson
May 31, 2024
MRG ExamsProviding Disability Assessments Nationwide To Serve Our VeteransHelp Military Families - Achieve Work-Life Balance - Make a DifferenceFounded in 1998, MRG is a provider of Independent Medical Exams for Worker's Compensation, Disability, and the Veterans Administration. • Find out more...
United States - ME - ME - York
July 1, 2024
Benefits/Perks • Flexible Scheduling • Career Advancement Opportunities • Competitive Compensation • People First Culture Company Overview • If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a...
United States - ME - ME - North Berwick
July 2, 2024
Overview • About TP • Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. • With more than 500,000 inspiredand passionate people...
United States - ME - ME - Houlton
July 2, 2024
Overview • About TP • Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. • With more than 500,000 inspiredand passionate people...
United States - ME - ME - Pittsfield
July 1, 2024
Are you a hospitalist physician with a passion for providing the highest quality of care? If so, TeamHealth needs you to join our dynamic team in Pittsfield, Maine. We are seeking a physician who are board certified or board eligible in internal medicine (IM) and family medicine (FM) trained. In...
United States - ME - ME - Bangor
July 1, 2024
Registered Nurse Oncology • Location: BANGOR , ME • Start Date: 08/27/2024 • Shift: 4x12 Nights • Setting:Hospital • Apply online or contact us ASAP for more information on this great opportunity! • Anders Group is looking for a qualified Registered Nurse Oncology to fill a current need in ME. 2+...
United States - ME - ME - Bangor
July 2, 2024
HireVue • Director of Renewals | Fully Remote USA • Jackson , • Mississippi • Apply Now • HireVue is the talent experience leader accelerating the way organizations discover, engage, assess, and hire the best talent. • Automating recruiter activities, HireVue connectscompanies and candidates...
United States - ME - ME - Jay
July 2, 2024
HireVue • Director of Renewals | Fully Remote USA • Jackson , • Mississippi • Apply Now • HireVue is the talent experience leader accelerating the way organizations discover, engage, assess, and hire the best talent. • Automating recruiter activities, HireVue connectscompanies and candidates...
United States - ME - ME - Fort Kent
July 2, 2024
You could be the one who changes everything for our 28 million members. • Centene is transforming the health of our communities, one person at a time. • As a diversified, national organization, youll have access to competitive benefits including a fresh perspective on workplace flexibility. •...
United States - ME - ME - Fryeburg
July 2, 2024
Overview • About TP • Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. • With more than 500,000 inspiredand passionate people...
United States - ME - ME - Portland
July 1, 2024
GetMed Staffing is searching for a strong EP RN to assist our traveler-friendly client. • A minimum of 1-2 years of experience is required.Traveling with GetMed Staffing offers the unique opportunity to gain diverse experiences, both personally and professionally. • Gain experience that matters....
Health Care Specialists of America
United States - ME - ME - Houlton
July 1, 2024
Are you looking for an exciting opportunity to make a difference in primary care? Join our friendly and dedicated team as an experienced Family Nurse Practitioner (FNP) in Ashland, Brownville, Patten, or Houlton- Maine. • At our primary care clinics, you'll have the chance to provide comprehensive...
United States - ME - ME - Kennebunk
June 7, 2024
* • + Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. • In accordance with state and federal regulations, assists the pharmacist, under...
United States - ME - ME - Hollis
July 1, 2024
BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. • We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other quality products and...