Director of Renewals - Fully Remote USA

HireVue

Director of Renewals | Fully Remote USA

Jackson ,

Mississippi

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HireVue is the talent experience leader accelerating the way organizations discover, engage, assess, and hire the best talent.
Automating recruiter activities, HireVue connectscompanies and candidates anytime, anywhere.
HireVues text-enabled end-to-end talent experience platform includes video interviewing, assessments and conversational AI.
HireVue has hosted more than 30 million video interviews and 200 million chat-based candidate engagements for over 800 pioneering customers around the globe.We are relentlessly focused on developing fair and objective hiring solutions to help our customers and their candidates, and we embrace this same focus of fair and objective hiring when we hire for our own team, striving to build a diverse and inclusive culture based on a foundation of respect and inclusion.The Director of Renewals is an experienced and highly self-motivated role that manages our Renewals Operations.
This role is responsible for building a strategy and a team around renewal execution.
The Renewals Team can flex their creative muscle and develop/execute on win/win negotiation strategies that maximize contract renewals but, more importantly, protect the customer relationship.Our Renewals team is an integral part of retention and this person will collaborate closely with the Sales and Customer Success leaders to ensure the long-term success of customers.Essential Duties and ResponsibilitiesData modeling to predict renewal trendsSalesforce.com reporting and analysisForecast diligence and operational rigorConsistently exceed quarterly and annual Retention goalsDefines clear goals, prioritizes work, and creates an environment that fosters collaboration, trust and respectKnowledgeable about HireVues solutions and service offerings, including SaaS business solutions and implementation methodologies and advanced service offeringsAbility to evolve renewal strategy with company priorities.Selects, coaches and develops the team to provide world class retention of 90%+ gross retentionStrong ability to identify risk trends within HireVues book of business for discussion with cross functional partnersBuilds executive partnerships across all organizations at HireVueWorks with Sales and Customer Success to showcase value realization for the customer; this is more than just adoption but quantifying and ensuring they are getting value from the platformAssists with overall retention plan, forecasting and reportingDrives multi-year renewals with expansion in an effort to decrease annual administrative burden and lock in revenue for a longer termConducts recurring risk mitigation meetings with revenue Leaders at HireVueWorks directly with Legal, Finance, and Sales Operations on renewal executionEducation and Experience5+ years of professional B2B selling and/or renewal experience in technology sales or client relationship management3+ years leadership experience leading remote teams to meet and exceed performance goalsStrong organizational, managerial, and personal skills to successfully communicate and negotiate with internal and external customersProven track record of consistently exceeding corporate objectives and quotas; self-motivated, and driven by resultsExcellent verbal and written communication skillsExcellent presentation, and negotiation skillProven ability to lead teams, build coalitions and develop strong partnerships across functions internally and externallyExecutive presence and ability to interact effectively with all levels of the organizationAbility to work under pressure, to take accountability for business challenges, think strategically and tackle complex problemsIntellectual curiosity and ability to spot trends/ patternsFlexible Paid Time Off | Medical, Dental, Vision | 12 Weeks Maternity & Adoption | 401K match for US Benefits ( is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law.
HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
All your information will be kept confidential according to EEO guidelines.Here are some of the states where HireVue is currently hiring:
AL, AZ, CA, FL, GA, IA, ID, IL, IN, LA, MI, MN, MO, MS, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, WA, WI.
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