Customer Service Representative On-Site Belfast, Maine ARC Group is seeking dynamic Customer Service Representatives for various opportunities within our client's call center, catering to both 1st and 2nd Shift schedules.
Our client prioritizes diversity and welcomes applicants from diverse backgrounds, investing significantly in their team members and their families by providing competitive benefits aimed at supporting their physical, emotional, and financial well-being.
Responsibilities:
Cultivate and nurture relationships with clients by understanding their financial needs and offering tailored recommendations for products, services, and solutions.
Address customer inquiries and concerns promptly, devising personalized solutions to meet their requirements.
Actively promote and execute transactions related to banking products, including but not limited to checking and savings accounts, credit cards, CDs, IRAs, and loans.
Provide quotes on rates, terms, and programs associated with banking solutions.
Mitigate risk across all business, product, and service transactions through effective utilization of available tools.
Requirements:
High school diploma or equivalent qualification is mandatory.
Minimum of one year of customer service experience involving cross-selling, upselling, or product referrals.
Previous exposure to the banking or financial industry is preferred.
Prior experience in a call center environment is preferred.
Would you like to know more about this role? For immediate consideration, please send your resume directly to D.A.
Longhi by emailing me at , or call ***.
You can also apply online and view all our open positions at .
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources.
We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
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