[Customer Service Rep / Fully Remote] - Anywhere in U.S.
/ $17-hr + bonus potential / 401(k) with employer match / Low-cost employee benefits package / PTO - As a Call Center Representative, you will play a crucial role in connecting individuals with the behavioral health services we offer virtually through telehealth.
You will be responsible for reaching out to potential patients, assessing their needs, and providing information about our services and how they can benefit from them.
Your primary objective will be to facilitate access to behavioral health support for eligible individuals who can benefit from our care.
Call Center Representatives perform a wide range of essential duties, including:
referral processing, patient registration, verification of benefits, insurance authorization, outreach to potential patients, appointment scheduling, and other ad hoc tasks as assigned.
Taken together, these responsibilities are critical to our broader Author Health team and the populations we serve.
We offer an attractive compensation package, a nurturing work environment, and ample opportunities for professional advancement.
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