Job Details
Job Location
Codman Square Health Center - Dorchester, MA
Position Summary:
Codman Square Health Center's mission is to be a resource for the physical, mental and social well-being of our community. The Health Center strives to deliver services that support the achievement of its mission, while creating a sustainable care model that adapts to the changing healthcare environment. Through continuous quality improvement, the Health Center strives to provide high quality services and maintain optimal patient safety.
Reporting to the CMO, the Medical Director for the Practice (MDP) is a practicing clinician, who is responsible for overseeing the providers in the primary care and urgent care departments. In collaboration with the other senior clinical and operations leaders, the MDP sets the tone for high quality of care, excellent customer service, and continuous improvement. The MDP supervises all Department Medical Directors and is therefore responsible for oversight of all medical providers at the Health Center. The MDP collaborates with the senior nursing, behavioral health, and operations leaders to ensure the successful management of the medical departments and to ensure the development of high functioning, collaborative, and engaged management teams. In addition, the MDP focuses on the implementation of the clinical care model for primary care and urgent care, the professional development and performance of the medical leaders and providers, and continuous improvement of the practice to achieve the Health Center's Organizational Goals.
Responsibilities/Duties:
The Medical Director for the Practice is the medical leader for the primary care and urgent care practices.
The MDP:
Articulates the organization's mission, vision, strategy, and priorities.
Facilitates teamwork, demonstrates trust and confidence in staff, and acknowledges. the contributions of others.
Demonstrates honesty in interactions and accountability in behavior. Models' creativity and innovation.
Participates in organizational strategic planning (Clinical, Operational, and Fiscal) with a focus on the medical model and clinical innovation
Works collaboratively with senior nurse and operations leaders to oversee the medical practice.
Supports the work of other medical, nursing, and operations leaders in fulfilling the organizational strategic priorities.
Oversees implementation of medical practice goals in collaboration with other organizational wide leaders, including growth planning, development of care models, quality and performance improvement, and budgeting.
Represents the medical providers and serves as a conduit of reciprocal. communication between the medical directors and the providers with the CMO.
Fosters effective interactive communication between Medical Leaders and other. member of the Senior Management Team, and other Health Center Departments.
Management of the Practice
The Medical Director for the Practice collaborates with other senior managers (Nurse Director, Operations Director, BH Director) to ensure the successful management of the primary care practices, with a focus on provider clinical and administrative performance, provider mentorship, and the development of effective team-based care models and protocols, specifically:
Collaborates with the organizational Nurse, Operations, and BH leaders on all aspects of medical practice oversight, including:
Establishment of organizational parameters for appropriate staffing levels (providers & support staff) to support team-based care and appropriate provider support.
Oversight of the development and implementation of clinical and administrative protocols and procedures.
Oversight of department budgets annually, including cost projections (e.g., position control, supplies, training) and revenue projections (e.g., projected visits, projected panel size, grants).
Collaborates with medical directors in management of patient complaints, incidents, and
occurrences involving providers.
Implementation of the Practice Model The MDP collaborates with the Medical Director for ACO and Population Health, the Nurse Director for ACO & Care Management, the Senior Director of BH, and the Operations Director to develop and implement a successful medical-BH Care Model that achieves the organizational and ACO transformation goals. Support the Medical Director for ACO and Population Health and the Nurse Director for ACO & Care Management in the development of the ACO Transformation workplan.
Oversee implementation of clinical protocols and workflows to achieve organizational. and ACO transformation goals.
Draft selected clinical protocols and workflows as mutually agreed upon with the CMO. and in collaboration with Department Medical Directors.
Obtain input from department medical directors and providers on clinical protocols and workflows.
Qualifications :
Education :
MD, DO, to practice medicine in the state of Massachusetts and a practicing clinician at Codman Square Health Center
Preferred/Desirable :
Completion of Medical Leadership Trainings
Project Management Experience
Grant Writing Experience
Experience:
4 years of clinical experience preferred.
2 years of management experience preferred.
Experience working in the Primary Care setting preferred.
Experience working at a Community Health Center preferred.
Excellent and effective written and verbal communication skills.
Excellent and effective presentation skills.
Ability to creatively adapt educational content to diverse audiences and learning styles.
Knowledge of educational and instructional design principles.
Strong organizational and time-management skills.
Proficiency in using technology for educational purposes.
Demonstrated commitment to lifelong learning and professional development.
Competencies, Skills, and Attributes :
Focus on health center mission, vision and goals.
Ability to supervise with fairness and equity.
Excellent interpersonal skills and ability to work collaboratively
Respected by Peers
Skilled at Mentorship, Coaching, and Training managers and staff
Management skills, including ability to prioritize and set goals with team members
Project management and analytical problem-solving skills and strategic acumen
Excellent written and verbal communication
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