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[Call Center / Fully Remote] - Anywhere in U.S.
/ Up to $17-hr / Medical, dental & vision / PTO / Paid training - As a Customer Service Rep you'll:
Serve as the primary point of contact for customers via phone; Make outbound financial collection calls in addition to receiving incoming calls from customers in an effort to persuade customers to make payments on past due accounts; Provide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions; Maintain a thorough understanding of products, services and policies to effectively assist customers; Accurately document customer interactions and transactions.
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